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Transcript

Enjoy your stay !

Activities

By: Erika Melisa Cardenas

catherine ramirez

arboleda ferreira

santiago benavides

Read the conversation and answer the questions

Guest: Hi. I have a reservation for tonight, my name is Charles Nelson.

Hotel Clerk: Charles Nelson. A room for one for the 19th . . .

Guest: Wait, wait! It was for tonight. Not tomorrow night.

Hotel Clerk: Hum. Hum. I don't think we have any rooms for tonight. There's a convention going on in town.

Guest: Ah come on! You must have something.

Hotel Clerk: Well. We do have some rooms under renovation with just a roll-a-way bed. [U-hh] None of the normal amenities like a TV or working shower or toilet.

Guest: What?

Hotel Clerk: Oh, wait! There has been a cancellation for this evening. A honeymoon suite is now available.

Guest: Great. I'll take it.

Hotel Clerk: But I'll have to charge you two hundred fifty dollars for the night.

Guest: Is the breakfast free at least?

Hotel Clerk: Well, only on weekends.

Guest: I want to talk to the manager right now !!

Activity 1

Charles mood after listening the Hotel clerk was:

Question 1

a. Thankful because of the clerk's hospitality

b. Happy for finally being at the Hotel.

c. Angry because of the mistakes done on his reservation.

d. Sad because he wasn't going to be able to pay the room's price

What was the situation that Charles found at the check in ?

a. There weren't available rooms, even when he previously did a reservation.

b. The Hotel Clerk had no idea about registrations.

c. There was a huge sanitary cleaning at the hotel.

d. The clerk made the reservation with a wrong date.

Question 2

What was Charles reaction when he stopped the conversation ?

a. He thanked the clerk because of his amazing job

b. He demanded to talk with the manager.

c. He returned home in the city's train.

d. He punched the clerk because of his dirty vocabulary.

Question 3

Fill the blanks with the right words. There's an unusable word.

Check in - Reservation - Tour - Swimming pool - Elevator

Activity 2

1) Hi, I made a ____________ last week by phone, a room for one precisely.

2) Don't worry gentleman, please use the _________, I'll use the stairs instead, your luggage will be fine.

3) This Hotel is awesome! It has good breakfasts, pretty views and a refreshing ____________!

4)Don't forget to ask to the hotel clerk about the discounts at the moment of your __________.

Write true (T) or false (F) as appropriate

1) You can claim the key to your room at any Hotel's Check in (___).

2) Hotel's clerk's aren't allowed to serve you in any situation (___).

3) There is luggage weight limit in a Hotel like in planes (___).

4) Rooms in a Hotel are cleaned everyday by members of the staff (___).

5) There are many Hotels that use the buffet style in their meals (___).

Activity 3

Choose the right answer according to the table.

Hotel's Name: | Macarello | Alundra Suites

Size: | 20 Rooms | 27 Rooms

Buffet Meals: | Yes | No

Swimming Pool: | Yes | No

Price: | $50/Day | $25/Day

Activity 4

1. Which Hotel is bigger ?

a) Alundra Suites b) Macarello

2. Which Hotel is cheaper ?

a) Alundra Suites b) Macarello

3) Which one is better without taking the price into account?

a) Alundra Suites b) Macarello

Listen the record and answer the Questions

1) Where was the business trip destined for?

2) Was the hotel comfortable or not ?

3) What gave the clerk along with the room's key ?

4) Had the main character complains about his stay ?

Activity 5

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