OC & CCU 2019

WHAT IS ORGANIZATION CULTURE

Organizational culture is defined as the underlying beliefs, assumptions, values and ways of interacting that contribute to the unique social and psychological environment of an organization.

TYPES OF ORGANIZATIONAL CULTURE

CLAN CULTURE

This working environment is a friendly one. ...Like Google

ADHOCRACY CULTURE

This is a dynamic and creative working environment. ...all startups

MARKET CULTURE

This is a results-based organization that emphasizes finishing work and getting things done. People are competitive and focused on goals. Southwest airlines,GE, Oracle

HIERARCHY CULTURE

This is a formalized and structured work environment. Procedures decide what people do. Leaders are proud of their efficiency-based coordination and organization. MC donald

TYPES OF ORGANIZATIONAL CULTURE

FLEXIBILITY AND DISCRETION

CLAN

ADHOCRACY

Extended family Mentoring Nurturing Participation

Dynamic Entrepreneurial Risk-taking Values Innovation

TYPES OF ORGANIZATIONAL CULTURE

THE CLAN CULTURE:

This culture is rooted in collaboration. Members share commonalities and see themselves are part of one big family who are active and involved.

THE ADHOCRACY CULTURE:

This culture is based on energy and creativity. Employees are encouraged to take risks, and leaders are seen as innovators or entrepreneurs. The core values are based on change and agility. Facebook can be seen as a prototypical adhocracy organization, based on CEO Mark Zuckerberg’s famous admonition to, “Move fast and break things – unless you are breaking stuff, you are not moving fast enough.”

INTERNAL FOCUS AND INTEGRATIONS

EXTERNAL FOCUS AND DIFFERENTIATION

HIERARCHY

MARKET

Structure Control Coordination Efficiency Stability

Results Oriented Gets the job done Values Competition Achievement

STABILITY AND CONTROL

THE MARKET CULTURE:

This culture is built upon the dynamics of competition and achieving concrete results. The focus is goal-oriented, with leaders who are tough and demanding. The organization is united by a common goal to succeed and beat all rivals. The main value drivers are market share and profitability. General Electric under ex-CEO Jack Welch is a good example of this culture. Welch vowed that every G.E. business unit must rank first or second in its respective market or face being sold off

THE HIERARCHY CULTURE:

This culture is founded on structure and control. The work environment is formal, with strict institutional procedures in place for guidance. The values include consistency and uniformity. Think of stereotypical large, bureaucratic organizations such as McDonald’s, the military, or the Department of Motor Vehicles.

CROSS CULTURE

Culture are set of common beliefs and values.

This could be organization culture also, as they have common set of values.

VARIOUS CULTURES BASED ON GEOGRAPHY

ASIAN CULTURE

Religion n Philosophy - India, Japan, China

JAPAN

INDIA

CHINA

VARIOUS CULTURES BASED ON GEOGRAPHY

LATIN CULTURE

South Amercia, Aregentina, Brazil – Heavy Influence of Language

BRAZIL

SOUTH AMERCIA

AREGENTINA

VARIOUS CULTURES BASED ON GEOGRAPHY

MIDDLE EAST

Israel - Birthplace of Islam, Jewish, Chrstianity

CHRISTIANITY

ISLAM

JEWISH

VARIOUS CULTURES BASED ON GEOGRAPHY

UNITED STATES OF AMERICA

People move from country to another and bring elements of differences.

HOFSTEDE MODEL

6 - DIMENSIONS OF NATIONAL CULTURE

6- DIMENSIONS OF NATIONAL CULTURE

INDIVIDUALISM

The degree of interdependence a society maintains among its members

6- DIMENSIONS OF NATIONAL CULTURE

POWER DISTANCE

The extent to which the less powerful members of institutions and organisations within a country expect and accept that power is distributed unequally

6- DIMENSIONS OF NATIONAL CULTURE

MASCULINITY

The fundamental issue here is what motivates people, wanting to be the best (Masculine) or liking what you do (Feminine)

INDIVIDUALISM

MASCULINITY

POWER DISTANCE

6- DIMENSIONS OF NATIONAL CULTURE

LONG TERM ORIENTATION

How every society has to maintain some links with its own past while dealing with the challenges of the present and future

6- DIMENSIONS OF NATIONAL CULTURE

UNCERTAINTY AVOIDANCE

The extent to which the members of a culture feel threatened by ambiguous or unknown situations and have created beliefs and institutions that try to avoid these

6- DIMENSIONS OF NATIONAL CULTURE

INDULGENCE

The extent to which people try to control their desires and impulses

INDULGENCE

UNCERTAINTY AVOIDANCE

LONG TERM ORIENTATION

TYPES OF MENTAL MODEL

Country’s culture is based on your assumptions till the time you don’t do fact finding.,

which is called mental model

IDENTITY

Our assumption on language, religion, overall, how we identify that individual.

VISIBLE MENTAL MODE

Whereyo u connect the visual with your assumption around people that come from that country.

INSTITUTIONS

Politics , Government, Organization

WHAT IS YOUR MENTAL MODEL ABOUT?

HOW WILL KNOW HOW TO COMMUNICATE

Do your homework

Built rapport - look at verbal and no verbal

Check out the latest fade going on in the country

Ignore politics

Ask open ended questions

Listening to accents

Don’t use country specific idioms

THANK YOU

The beauty of the world lies in the diversity of the people. Each one of is unique.