06 - 09 - 2017

Recap

What have we done week?

NATO - alphabet

Business administrator

Listening

Exercise 2: You will hear three short conversations between an employee and a visitor.

As you listen complete the following chart

Answers - exercise 2

Listening

Exercise 3: Now listen to the three conversations a second time.

Tick the correct answers.

Answers - exercise 3

(1) A

(2) B

(3) A

(4) A

(5) A

(6) A

Speaking

Exercise 4: Work in pairs. In the following conversations, (A) is a company employee and (B) is a visitor. During conversation 1 you are at a company and during conversation 2 you are at a conference.

Practice the conversations in English (10 min)

Exercise 9: When you receive a group of visitors, you may have to give a short speech, for example about the company or the programme to visit.

Complete the speech by filling in the elements (a-g) in the blanks (1-7) (7 min)

Answers - exercise 9

(1) G

(2) C

(3) B

(4) D

(5) F

(6) E

(7) A

Reading / Writing

Make exercises

14: In this book you will learn about letters and other written forms of business communications. Before you actually start writing letters ......

15: Study your handbook, C3-C12 to learn about writing a business letter.

Correct the mistakes in the following parts of a business letter.

16: Write a complete letter by filling in the elements (a-j) in the blanks (1-10)

Answers exercise 15

(1) 24 Audrecia Street

(2) 2nd April 2012 / 2 April 2012

(3) Dear Mr Andrews

(4) PTO

(5) 12 January 2012

(6) Dear Madam

(7) Dear Sirs

(8) 30 September 2013

(9) Enclosure 1 / Encl. 1 / Enc. 1

(10) Yours sincerely

Answers exercise 16

See PDF

Listening

Exercise 6: In exercise 7 you will hear a radio programme. James Blake of Business Week is presenting a story about Sara Hansel, the Chief Executive Officer (CEO) of Sneakers Galore, a chain of shoe stores in the US.

Before listening to the programme, match the following words (1-10) with the correct translations (a-j)

Now that you have seen these words, write down what you think the radio programme will be about.

Exercise 7: Listen to the radio programme about Sara Hansel, CEO of Sneakers Galore. Fill in the missing information in the following company description.

Answers - exercise 6

(1) b

(2) g

(3) j

(4) f

(5) h

(6) d

(7) c

(8) a

(9) i

(10) e

Answers - exercise 7

(1) Galore

(2) 45

(3) corner the sneaker selling market

(4) Sara

(5) 7.5

(6) 60

(7) inventory

(8) ideas

Speaking

Exercise 17: You may find it difficult to start a conversation with a stranger. However, in business there are many occassions when you need to do this...

Reading / Writing

Make exercises:

22: Here are ten words from the text and their meaning in Dutch

26: Study your handbook, C14-C17 to learn more about writing appoinments and invitations

27: Below you see the content of four short emails in connection with appointments.

Answers - exercise 22

(1) common

(2) frequent

(3) approach

(4) literally

(5) tremendous

(6) dots

(7) variety

(8) grasp

(9) agricultural

(10) crowded

Answers - exercise 26

(1) A

(2) B

(3) B

(4) A

(5) B

(6) B

(7) B

(8) B

(9) B

(10) B