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Consumer Loans Operantion - Funding:

Notes Templates

The template project

Goal

* The goal is for our department is to achieve consistent and efficient communication in the loan funding process. We hope to accomplish this by creating templates containing the essential key information required for funding our loans. Hopefully, the templates will reduce funding delays caused by missing information in applications and, consequently, improve on our members' experience.

Tasks with templates:

Types of Templates

POI queue

Reviewer

Ready to Fund

ESig

Others: Calls and Credit Card emails

POI QUEUE

POI queue

**POI queue: Income verified with POI attached. Sent Mbr Income Verification Email to fund online.

 

**POI queue: Income did not verify as stated. Pls review and advise.

**POI queue:VFd income with paystub attached. Stip remaining sent Mbr Income Validated Additional Stipulations Remaining.

*POI queue: Income verified with paystub attached. Pls proceed with limit/rate increase on credit card.

 

**POI queue: Mbr attached W2, unable to VF income. No PDD on file. Sent Mbr the Updated Documents Required Email.

 

**PENDING QUEUE: Still need paystubs to proceed with app. Emailed mbr to advise. Queued app to pending Member response.

Reviewer

**Reviewer

 

Called and spoke with mbr. Mbr is aware of pending items. Mbr will email items to myloan inbox and call us back.

FRANCHISE DEALER PURCHASE

ATTACHED AND VFD: PO, TERMS, STIPS

MISSING:

 

OR

**Reviewer

Called mbr at (xxx)xxx-xxxx and Lft VM advising mbr to call us back. Sent Dealer Purchase template email.

FRANCHISE DEALER PURCHASE

ATTACHED AND VFD: PO, TERMS, STIPS

 

Key documents:

Docs required

FRANCHISE DEALER PURCHASE

ATTACHED AND VFD: PO, TERMS, STIPS

LEASE BUYOUT

ATTACHED AND VFD: LBO, AUTH, REG, TERMS, STIPS

EXTERNAL REFINANCE

ATTACHED AND VFD: PAYOFF, AUTH, REG, TERMS, STIPS

INTERNAL REFINANCE

ATTACHED AND VFD: REG (IF THERE ARE REG CHANGES), TERMS, STIPS

PERSONAL LOAN - PAY DIRECT

ATTACHED AND VFD: LENDER STMTS, TERMS, STIPS

PERSONAL LOAN - EDU PURPOSE

ATTACHED AND VFD: SELF CERT, TERMS STIPS

HIGHER EDUCATIONAL LOAN

ATTACHED AND VFD: SELF CERT, PROOF OF ENROLLMENT, TERMS STIPS

SPECIAL CURRICULUM LOAN

ATTACHED AND VFD: SELF CERT, PROOF OF ENROLLMENT, TERMS STIPS

CREDIT CARD

ATTACHED AND VFD: CCR (IF APPLICABLE), TERMS, STIPS

PPP W/O LIEN

ATTACHED AND VFD: REG, TITLE, TERMS, STIPS.

PPP W/ LIEN

ATTACHED AND VFD: PAYOFF, AUTH, REG, TERMS, STIPS.

Disbursement note example:

TYPES OF TEMPLATES

Ready to Fund

#(APP NUMBER)

DISBURSEMENT NOTES - FRANCHISE DEALER PURCHASE

DOCS SENT VIA DOCUSIGN: LL/WAIVER/PSP/POA/GAP/MRC VIA DOCUSIGN

 

AMOUNT FINANCED: $XX,XXX.XX

 

MONEY ALOCATED?

$XX,XXX.XX INTO S01

$495.00 INTO GL – GAP

$X,XXX.XX INTO GL – MRC

 

ISSUE THE FOLLOWING:

$XX,XXX.XX

DEALER'S NAME

RE: VIN#

RE: Vehicle - YEAR, MAKE, MODEL

RE: MEMBERS' NAMES

 

FEDEX CHECK TO:

DEALER'S NAME

DEALER'S ADRESS

DEALER'S ADRESS

DEALER'S PHONE #

 

Additional Notes:

*PLEASE, INCLUDE ***** (ATTACHED) WITH CHECK.

12 Disbursement notes templates:

1- DP - FRANCHISE

2- DP - NON-FRANCHISE

3- LEASE BUY-OUT

4- EXTERNAL REFINANCE

5- INTERNAL REFINANCE

6- CASH-OUT REFINANCE

7- PPP W/ LIEN

8- PPP W/I LIEN

9- PL

10- PL - PAYDIRECT

11- PL - EDU LOAN W/ PAYOFF

12- PL- EDU LOAN W/O PAYOFF

DISBURSEMENT NOTES - FRANCHISE DEALER PURCHASE

DOCS SENT VIA DOCUSIGN: LL/WAIVER/PSP/POA/GAP/MRC VIA DOCUSIGN

 

AMOUNT FINANCED: $XX,XXX.XX

 

MONEY ALOCATED:

$XX,XXX.XX INTO S01

$495.00 INTO GL – GAP

$X,XXX.XX INTO GL – MRC

 

 

ISSUE THE FOLLOWING:

$XX,XXX.XX

DEALER'S NAME

RE: VIN#

RE: Vehicle - YEAR, MAKE, MODEL

RE: MEMBER'S NAME

 

FEDEX CHECK TO:

DEALER'S NAME

DEALER'S ADRESS

DEALER'S ADRESS

DEALER'S PHONE #

 

Additional Notes:

*PLEASE, INCLUDE ***** (ATTACHED) WITH CHECK.

1

2

DISBURSEMENT NOTES - NON-FRANCHISE DEALER PURCHASE

DOCS SENT VIA DOCUSIGN: LL/WAIVER/PSP/POA/GAP/MRC VIA DOCUSIGN

 

AMOUNT FINANCED: $XX,XXX.XX

 

MONEY ALOCATED:

$XX,XXX.XX INTO GL - DRAFT

$495.00 INTO GL – GAP

$X,XXX.XX INTO GL – MRC

 

Additional Notes:

-PLEASE, EMAIL DRAFT LETTER TO THE FOLLOWING:

DISBURSEMENT NOTE: INTERNAL REFINANCE 

DOCS SENT VIA DOCUSIGN: LL/WAIVER/PSP/POA/DMV DISC/GAP/MRC VIA DOCUSIGN

 

AMOUNT FINANCED: $XX,XXX.XX

 

MONEY ALOCATED:

$XX,XXX.XX INTO S01

$15.00 INTO GL- MVSC

$25.00 INTO GL- MVSCFEE

$495.00 INTO GL – GAP

$XXX.XX INTO GL – MRC

 

PAYOFF L00 $X,XXX.XX W/ EFF DATE XX/XX/2023

CHANGE ECOA COMMENTO TO "AS" UNDER L00 (APPLICABLE FOR AUTO PAYOFF, ONLY)

 

Additional Notes:

*Please, Queue the app to the DMV checklist queue.

3

Disbursement Notes - Special curriculum (EDU W/ PAYOFF)

DOCS SENT VIA DOCUSIGN: LL/PSP/W9

 

AMOUNT FINANCED: $X,XXX.XX

MONEY ALLOCATED:

$X,XXX.XX TO ED LOAN GL

ON XX/XX/2023 (after 3rd day), PLS PROCEED AS FOLLOWS:

DEBIT ED LOAN GL $X,XXX.XX

DEP FUNDS $X,XXX.XX TO S70

PAYOFF L00 $X,XXX.XX W/ EFF DATE XX/XX/2023

LEAVE REMAINING AMOUNT IN MBR'S S70 $X,XXX.XX

Additional Notes:

*SELF CERT SENT VAI DOCUSIGN WITH FINAL LOAN DOCS

4

5

DISBURSEMENT NOTES - EDU PL - no payoff required

DOCS SENT VIA DOCUSIGN: LL/PSP/W9

 

Amount financed: $XX,XXX.XX into S01

 

-Please, put funds on hold on 3 business days

 

Additional Note:

*SELF CERT SENT VIA DOCUSIGN WITH FINAL LOAN DOCS

ESig note example:

TYPES OF TEMPLATES

ESig

CLESIG NOTES (NON-FRANCHISE DEALER PURHASE):

SIGNED LN DOCS RCVD

 

-SIG VERIFIED VIA DOCUSIGN

-EXCEPTION MADE TO ACCEPT DOCS DATED XX/XX/23. MANUALLY CHANGED DATES TO XX/XX/23.

-DISBURSED THE FOLLOWING:

$XX,XXX.XX INTO GL – DRAFT

$495.00 INTO GL – GAP

$X,XXX.XX INTO GL – MRC

-EMAILED DRAFT LETTER TO:

EMAIL INDICATED IN DISBURSEMENT NOTES

-ADDED SUMMER'S OFF TO 06/07

12 eSig templates:

1- DP - FRANCHISE

2- DP - NON-FRANCHISE

3- LEASE BUY-OUT

4- EXTERNAL REFINANCE

5- INTERNAL REFINANCE

6- CASH-OUT REFINANCE

7- PPP W/ LIEN

8- PPP W/I LIEN

9- PL

10- PL - PAYDIRECT

11- PL - EDU LOAN W/ PAYOFF

12- PL- EDU LOAN W/O PAYOFF

CLESIG NOTES (FRANCHISE DEALER PURHASE)

SIGNED LN DOCS RCVD

 

-SIG VERIFIED VIA DOCUSIGN

-EXCEPTION MADE TO ACCEPT DOCS DATED XX/XX/23. MANUALLY CHANGED DATES TO XX/XX/23.

-DISBURSED THE FOLLOWING:

$XX,XXX.XX INTO S01

$495.00 INTO GL – GAP

$X,XXX.XX INTO GL – MRC

 

-ISSUED CC:

$XX,XXX.XX

DEALER'S NAME

DEALER'S ADRESS

DEALER'S ADRESS

DEALER'S PHONE #

 

-FEDEX TRACKING #:

 

-SENT CHECK VIA FEDEX W/ DEALER LETTER

 

-ADDED SUMMER'S OFF TO 06/07

 

-UPLOADED SIGNED GAP/MRC DIRECTY TO SYNERY/SENT SIGNED GAP AND MRC TO IMAGING.

1

CLESIG NOTES (NON-FRANCHISE DEALER PURHASE):

SIGNED LN DOCS RCVD

 

-SIG VERIFIED VIA DOCUSIGN

-EXCEPTION MADE TO ACCEPT DOCS DATED XX/XX/23. MANUALLY CHANGED DATES TO XX/XX/23.

-DISBURSED THE FOLLOWING:

$XX,XXX.XX INTO GL – DRAFT

$495.00 INTO GL – GAP

$X,XXX.XX INTO GL – MRC

-EMAILED DRAFT LETTER TO:

-ADDED SUMMER'S OFF TO 06/07

-QD APP TO DMV CHECKLIST QUEUE

2

CLESIG NOTES (INTERNAL REFI)

SIGNED LN DOCS RCVD

-SIG VERIFIED VIA DOCUSIGN

-EXCEPTION MADE TO ACCEPT DOCS DATED XX/XX/23. MANUALLY CHANGED DATES TO XX/XX/23.

-DISBURSED THE FOLLOWING:

$XX,XXX.XX INTO S01

$15.00 INTO GL- MVSC

$25.00 INTO GL- MVSCFEE

$495.00 INTO GL – GAP

$XXX.XX INTO GL – MRC

 

-PAID OFF L00 $xx,xxx.xx WITH EFFECTIVE DATE **/**/2023

 

-CHANGE ECOA COMMENT TO "AS" UNDER L00

 

-ADDED SUMMER'S OFF TO 06/07

 

-QD APP TO DMV CHECKLIST QUEUE

 

Additional Notes:

*OLD LOAN ID 01 /LAST PAYMENT TO LOAN XX/XX/23

*NEW LOAN ID 02/FIRST PAYMENT TO NEW LOAN ID 02 XX/XX/23

3

CLESIG NOTES (PL – EDU PURPOSES)

SIGNED LN DOCS RCVD

 

-SIG VERIFIED VIA DOCUSIGN

-EXCEPTION MADE TO ACCEPT DOCS DATED XX/XX/23. MANUALLY CHANGED DATES TO XX/XX/23.

-DISBURSED THE FOLLOWING:

$X,XXX.XX TO ED LOAN GL

**ON XX/XX/2023 , PLS PROCEED AS FOLLOWS:

DEBIT ED LOAN GL $X,XXX.XX

DEP FUNDS TO $X,XXX.XX S70

PAYOFF L00 $X,XXX.XX W/ EFF DATE XX/XX/2023

LEAVE REMAINING AMOUNT $X,XXX.XX IN MBR'S S70

4

CLESIG NOTES (PL – EDU PURPOSES)

SIGNED LN DOCS RCVD

 

-SIG VERIFIED VIA DOCUSIGN

-EXCEPTION MADE TO ACCEPT DOCS DATED XX/XX/23. MANUALLY CHANGED DATES TO XX/XX/23.

-DISBURSED THE FOLLOWING:

$XX,XXX.XX into S01

 

-PLACED FUNDS ON HOLD FOR 3 DAYS

5

-----INCOMING CALLS-----

I/C FROM (TM NAME) @DEPARTMENT.

TM/MBR REQUESTED: ABCDEFG

ACTION/RESOLUTION: RE-SENT DOCS

EXAMPLES:

I/C from (TM name) @Branch. Assisted with sending loan documents via DocuSign. CC'd branch TM to complete funding once signatures are received.

 

I/C from (tm name) @department. Reviewed attached document. Ok to proceed with funding. Qd app to RTF.

 

I/C from (Tm name) @department. Assisted with loan re-am. Mbr wanted to add 90 day promo/apply down payment. Mbr aware of updated payment amount. TM will send updated LL to mbr.

Others

-CREDIT CARD-

Your income was received and verified. The credit card was booked and will be

sent to the address we have listed on file. Please allow 7-10 business days for

your credit card to arrive.  

 

 

Your income was received and verified. Please allow up to 24 hours for the limit

increase to be completed on your credit card. The credit disclosure attached is

for your records only. Signature is not required.

 

Thank you,

 

Consumer Lending Team.

CC email

Versions of templates

Templates

OneNote

Word Express

OneNote

COMBINED VERSION

Word Express

Final Notes

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