Introducing 

Prezi AI.

Your new presentation assistant.

Refine, enhance, and tailor your content, source relevant images, and edit visuals quicker than ever before.

Loading content…
Transcript

Ukraine

OUR

TEAM

Serhii Matiichuk

Nataliia Danyliuk

Yuliia Andreieva

Maksym Stepaniuk

Andrii Orlik

Ivanna Kosiak

ASIA

Tetiana Stebnytska

Marko Sakal

Bulgaria

Insert Photo

Ivelina Bakova

Violina Stoyanova

Lili Kosova

Colombia

Geiner Andres

Yuber Ortega

Our journey

AUSTRALIA

Targets

Ryan Hastie

Systems Engineering Senior Manager

1

Triaged 16.894 tickets

November 20th

Curently

Resolved 4722 tickets

2

4

Fully operational, achieving our milestones and targets

Met our counterparts from Atlassian IT support teams

Feedback from Helpdesk customers, which stands at 4.85

3

Provided first response within average of 21 minutes

Onboarding plan for everyone in the team

Took over full volume of tickets

Start

December 18th

What's next?

Keeping our daily routine to help customers

Expand our knowledge

Increasing number of tickets resolved on the frontline

Additional initiatives to automate, improve and increase efficiency of our processes.

OUR TEAM

around the world

Learn more about creating dynamic, engaging presentations with Prezi