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AUTHORITY MATRIX
CASCADING APPROVAL
AUTHORUTY MATRIX:
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A list of approvers is processed until the action is rejected or the last approver in the list approves the action.
An Approval list is based on:
CASE APPROVAL
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One: The reporting manager/workgroup manager.
All : Entire manager hierarchy
Custom: Number of levels are needed to evaluate when rules.
Case approvals are decision points at which one or more users decide whether to approve or reject a case.
• Approvals can be added to a business process to seek consent from users with different roles or levels of expertise.
• Email and mobile push notifications can be configured for approvals.
Single level approval
REPORTING STRUCTURE
EXAMPLE
Example
An student submits a request a leave. leave requests is incharge, who either approves or rejects the request.
Actions for approved or rejected:
if approves then: if rejected then:
-Continue -Resolve
-Change stage -Continue
-Change stage
TECHSHOW '22
APPROVAL / REJECT STEP
APPROVAL BASED ROUTING
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Single level approval
Cascading approval
CASE APPROVAL
AUTHORITY MATRIX EXAMPLE
Approval in pega platform are configured by using the Approval/Reject step.
Assigns a task to a user, typically , to review case information and then decide whether the case is approved.
• To configure an Approve/Reject step, define who is assigned to the approval and how the case proceeds if the case is approved or rejected.
• The approval step routes a case to one or more reviewers, based on a username, reporting structure, or authority matrix.
TEAM MEMBERS:
Sneha E - ECE
Nivetha M -ECE
Sharanya M - ECE
Nithin Kumar - ECE
Raja Narayanan -ECE
Smitha J.A- ECE
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THANK YOU