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Referral Process Map
2
Transcript
Referral
Process
Map
Patient is assigned to Case Manager
Case manager immediately begins working with patient's medical team and social worker to make patient's discharge plan
Communication
Communication between a patient's case manager, social worker, and medical team happens during huddles and complex care meetings
All communications between Case Managers and CAS take place on ECIN
When looking to discharge a patient to an outside facility, CAS works to send potential locations the patient's insurance, medical updates, etc.
When looking to discharge a patient home, CAS communicates via ECIN with the IU Health Home Pharmacy Intake Team to set up patient education, equipment, etc.
Intake Team communicates with pharmacy via their preferred method to fill patient needs
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