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Excellence
Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.
Respect
Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Treat all those I serve and with whom I work dignity and respect. Show respect to earn it.
honesty
honor
ethics
morals
sincerity
deceny
virtue
good character
Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA's mission. Fulfill my individual responsibilities and organizational responsibilities.
Mission
To fulfill President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving and honoring the men and women who are American's Veterans.