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Quality Management System

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J.D. Renner

on 19 May 2017

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Transcript of Quality Management System

Implementing a Quality Management System
Quality Defined:
What is your definition of success?
“A subjective term for which each person has his or her own definition. In technical usage, quality can have two meanings: (1) the characteristics of a product or service that bear on its ability to satisfy stated or implied needs and (2) a product or service free of deficiencies.”

-American Society for Quality (ASQ)


Quality Qsulting LLC
What is a Quality Management system?
A Quality Management System is “The organizational structure, processes, procedures and resources needed to implement, maintain and continually improve the management of quality.”
 
-American Society for Quality (ASQ)

How do we get there?
What is your definition of success?
Employees need to know how what they do is tied to organizational strategy and objectives.
All employees need to understand where the organization is headed (its vision), what it hopes to accomplish (mission) and the operational principles (values) that will steer its priorities and decision making.
Develop a process to educate employees during new employee orientation and communicate the mission, vision and values as a first step.

Keep Everyone Informed
Once you have defined your path…
Call me!
J.D. Renner
Owner/Senior Executive Qsultant
https://qualityqsulting.com/
Cell: 937-321-7887
Gap Analysis
What do you already have in place vs. what is required for your chosen path.

Time to build.
Quality Management
System Structure
Internal Audits
Whatever Quality System you have chosen print out the checklist, and audit to it!

Findings, Nonconformances, Observations
Continuous Improvement
Resources for getting started.
1) IAQG Supply Chain Management Handbook
2) American Society for Quality (ASQ)
3) National Aerospace and Defense Contractors Accreditation Program (NADCAP) is administered by Performance Review Institute (PRI) via the website
4) Quick Search "ASSIST"
5) Global IHS Standards Store
Break Out Discussions
• How to ensure your Quality Management System is not over complex/costly to maintain; results in better quality?

• How to support certifications and customer audits in a cost effective/efficient manner?

• When is it time to pursue OS certification;
How to determine the ROI ?

Is there a secret to passing audits???
AUDIT TIME!!!
Full transcript