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FISH! PHILOSOPHY

Leadership Communication

Sources

  • Fish! A remarkable way to boost morale and improve results by Stephen C. Lundin, Ph. D, Harry Paul and John Christensen ed. Hodder & Stoughton 2001
  • http://www.crmlearning.com/fish-for-leaders by Seliger ( 2014), S.58
  • http://www.charthouse.com/content.aspx?name=home2
  • http://leadonpurposeblog.com/2012/09/15/lead-by-example/
  • http://www.ttgconsultants.com/articles/trustworkforce.html by Dillerup und Stoi, (2011), S. 567
  • Krames, J.A. ( 2008), S. 127 inside Druckers Brain, New York 2008
  • http://www.trackvia.com/blog/productivity/you-dont-need-to-be-miserable-the-fish-philosophy-for-making-work-fun
  • http://www.charthouse.com/productdetail.aspx?nodeid=26464
  • Stephen C. Lundin, Ph.D., Harry Paul, John Christensen, 2000 - FISH! A remarkable way to boost morale and improve results
  • http://larosadoii.com/wp-content/uploads/2013/04/fish_philosphy1.jpg
  • http://betapreview.charthouse.com/charthouse/assets/library/play_7221.jpg
  • https://anaccidentalpm.files.wordpress.com/2013/08/bombsquad2.jpg

Strength

  • New energy at work
  • improve in the costumer satisfaction
  • increase the harmony at work
  • decrease of costs of work
  • Team building
  • motivated employees
  • innovative opportunities

Critical Reviews

Weakness

  • require a lot of effort
  • difficult to keep it up
  • not easy to implement
  • open-minded staff
  • it has to be accepted by employees
  • leader has to be a role model

EXERCISE

FISH! Philosophy at University

Play

Choose

your attitudes

Make their day

Be Present

Christian Kutterolf

Dominique Hensel

Mariangela Conte

Moritz Lunin

Silas Brand

Simon Smirnov

Role of the LEADER

"How can my relationships with others encourage them to grow in self-confidence, passion, skill and clarity of purpose?“

Leading is: ‘to get something going’ and ‘lead the way’

“Leadership is doing the right things”

Good leaders must lead by EXAMPLE

THE FIVE BEST WAYS TO BUILD TRUST

Organizations around the world are using the FISH! Philosophy to:

  • Establish and maintain integrity
  • Communicate vision and values
  • Consider all employees as equal partners
  • Focus on shared, rather than personal goals
  • Do what's right, regardless of personal risk
  • Communicate Effectively
  • Practice What You Preach
  • Empower Through Delegation
  • Share Responsibility
  • Set Goals
  • Build a culture where employees love to give their best every day
  • Build effective leaders who inspire through their example
  • Improve teamwork and build trust

Improve your personal skills

  • don't be shy or hesitant to use every chance to talk to the people

  • train yourself how to be confident

  • train your concentration

  • feel responsible for your task

Try to catch the attention of costumers and co-workers

  • engage costumers and co-workers

  • be like a best friend

  • share positive energy

Engage yourself and other people in every moment of life

  • always have contact to each other

  • help people in need

  • be concerned of others problems

„People may not remember exactly what you did or

what you said, but they will always remember

how you made them feel.”

-Maya Angelou

"To make a difference in someone's life, you don't have to be brilliant, rich, beautiful or perfect. You just have to care."

-Mandy Hale

How to acknowledge them

How to make their day

  • Monthly breakfast meeting
  • Remember their special days
  • Say "Thank you"
  • Allow employees to choose their tasks
  • Be a role model
  • Appreciate and value your employees
  • Regular feedback
  • Recognition

Is not a specific game or activity.

It is a state of mind that brings new energy to the tasks at hand and sparks creative solutions.

With play you can:

  • Increase the employee engagement
  • Have accountable employees
  • Deliver more satisfactory
  • Memorable customer services „think outside the box!“

People who play are…

  • Enthusiastic and energetic
  • Providing more genuine customer service
  • More creative
  • More productive

There is always a choice about the way you do your work, even if there is not a choice about the work itself.

Some hints for you:

  • The Courage to Change

Simple to understand, but more difficult to do.

  • Wind up your clock

There is always a choice about the way you do your work, even if there is not a choice about the work itself.

Some hints for you:

  • The Courage to Change

Simple to understand,

but more difficult to do.

  • Wind up your clock

It is a new technique to motivate your group, team, department. It's about engage people and make make individuals present, active during the workplace hours and it is based on 4 basic steps:

FISH Philosophy

Overview

  • Introduction
  • Definition
  • Choose your attitude
  • Play
  • Make their day
  • Be present
  • Role of the leader
  • Critical reviews
  • Exercise

WHAT'S GOING ON HERE?!?!

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