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bADDA BOOM, BADDA BING!
11
by: maddy & kaity
Hiring
*People person
*Personality
*No experience needed
Moving Up...
Challenges
*Dishwasher*Busser
*Server
*Difficult customers
*Line cook
*Manager
*GM
*Employees
*Bartender
-getting along
-doing their best
-cooperating
The Last Step
OWNER:
"I can't go any higher unless I want to own one of the restaurants and it is definitely something I've been interested in, it's really just all about timing." -Trevor Stenning
East Side Mario's
*franchise
introduction:
Lessons
Education
*PATIENCE!
*High school diploma
*Customer is always right
*Prime University courses with East Side Mario's
For our assignment, we decided to interview Trevor Stenning, the General Manager (GM) of East Side Mario's in Belleville, Ont. He happens to also be the GM of the East Side Mario's in Kingston, Ont. These are our results.
*General management courses