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Online Student Webinar
King's Online Orientation
Student Services
Expectations of a New Student
Programme Information
Planning for Success
Technical Helpdesk
What's Next?
Graduation
PROGRAMME INFORMATION
- 24/7 365 days a year
- Dedicated service to online students
- Report issues immediately
- Quick solutions
- Linked with Student Services team
- Call the Technical Helpdesk on +44 (0) 20 784 8888
- Email the Technical Helpdesk on 8888@kcl.ac.uk
- Complete registration and enrolment tasks
- Log in regularly to KEATS & student email
- Complete King's Online Orientation
- Computer M.O.T
- Start planning your study schedule
- Save Student Services phone number
- Treat yourself to some new stationery!
- Set yourself SMART objectives
- Tell friends & family about your course
- Plan ahead for your module payments
How to reach Student Support Services
Phone: 01279 623 787
Email: onlinestudentservices@kcl.ac.uk
(or email Tee/ Laura directly)
Skype: Onlinestudentsupportservices
TONIGHT'S HOSTS
KING'S COLLEGE LONDON ONLINE
Tee Holden
Head of King's Online Student Support Services
tee.holden@kcl.ac.uk
YOUR JOURNEY TO AN MSc IN PSYCHOLOGY & NEUROSCIENCE OF MENTAL HEALTH
STUDENT SUPPORT SERVICES
Laura Masters
Senior Student Advisor
laura.masters@kcl.ac.uk
Don't forget!!
KING'S ONLINE ORIENTATION
Contact hours Monday to Friday 08:00 - 18:00
Email responses within 24 hours, 7 days a week
First point of contact
One stop shop
Why would you contact Student Services?
Our commitment to you - from here to graduation!
Communication is key....keep in touch!
Variety of ways to get in touch
WEBINAR HOUSEKEEPING
Online Student Experience??? What can I expect?
Phones and microphones on silent please
How often will I need to be online?
Webinar will last between 45 minutes and 1 hour
EXPECTATIONS/QUESTIONS???
Meet your classmates
How am I going to fit it into my schedule?
What does peer to peer support really mean? What is expected of me?
Q&A
Please actively participate
Tech Helpdesk
What will help you to succeed?
Motivation and Persistence
Effective Time Management
Communication Skills
Technical Skills
Reading & Writing Skills
Support & encouragement
A quiet, comfortable study environment