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Interacting with Online Communities
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Wikis
Chatrooms
A website where the content is created by a community of users.
This is one of the best places to find information on a topic.
As community controls content you have to be careful over sources to ensure the information is correct.
Websites that allow for online communities to communicate via short text messages.
Messages appear in real-time on the page so others can respond.
Excellent for communicating with others on shared topic of interest.
Difficult to filter inappropriate content though.
Blogs, Microblogs & Vlogs
Blog = a regularly updated website normally written in an informal style.
Microblog = a type of blog designed for short text messages e.g. Twitter.
Vlog = a video form of blogging where users records themselves sharing news/opinion.
Good for sharing news/opinion so users can respond to posts to start a conversation.
Instant Messaging
Used for real-time private conversations between two people, or a small group.
More private than chatrooms and cheaper than SMS messaging. Also allows for links, attachments, etc. to be sent.
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Interacting with
Online Communities
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Social Media
Sites like Facebook are used by businesses to share information with their customers.
A common tool for customers to contact businesses too.
Podcasts
An audio file that is shared over the internet (sometimes includes video).
Normally released in weekly episodes, giving the latest news and opinion.
More accessible to someone with a visual impairment & can be used while performing other activities.
More one directional than other online communities.
Forums
A website where users can post messages which can then be responded to.
Similar to chatrooms but messages are usually longer and are not real-time.
Moderated by community which can cause problems if done poorly e.g. inappropriate content.