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BATNA & ZOPA

Negotiating Tools

Cuando un led se encuentra en polarización directa, los electrones pueden recombinarse con los huecos en el dispositivo, liberando energía en forma de fotones. Este efecto es llamado electroluminiscencia y el color de la luz (correspondiente a la energía del fotón) se determina a partir de la banda de energía del semiconductor. Por lo general, el área de un led es muy pequeña (menor a 1 mm2), y se pueden usar componentes ópticos integrados para formar su patrón de radiación.

ZOPA

What does that mean?

Zone Of Possible Agreement

!

Within the zone, an agreement is possible.

Outside of the zone, no amount of negotiation will reach an agreement.

It describes the "zone" between two parties where an agreement can be met which both parties can or will agree to.

Graphically

Characteristics

  • Must be defined before the start of a negotiation.

So how do we define BATNA?

It simply is the course of action that will be taken by a party if the current negotiations fail and an agreement cannot be reached.

Its easier to focus on the conditions to obtain a satisfactory deal

The best negotiator is the one who has the best alternative

A party should (if possible)

never accept a worse resolution

than its BATNA.

BATNA

Source: http://en.wikipedia.org/wiki/Best_alternative_to_a_negotiated_agreement

Best Alternative to a Negotiated Agreement

afecta favorablemente la opinión del cliente sobre el nivel de servicio que recibe.

Lao Tzu, filósofo chino

Set me in the sun where soon I lost all of

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Noble and knightly Noble and knightly

How To Use The Present Simple

I base He

You form She verb + S

We of It

They verb

(+) Subject + verb + ... (+) Subject + verbS + ...

(-) Subject + DON'T + verb + ... (-) Subject + DOESN'T = verb +...

(?) DO + subject + verb + ... (?) DOES + subject + verb + ...

(WH)WH Q + DO + subject + verb +.. (WH) WH Q + DOES + Subject + verb +

WHO + verbS WHO + verbS

Spelling

When you add "S" to the verb you have to pay attention to spelling.

1. drink + s

2. watch + es

When the verb ends with "s", "sh", "ch", "x", "z" or "o" we add "es".

3. play + s

cry  cries

When the verb ends with "y" and there is vowel before it, you add "s", if there is consonant before it, you omit the "y" and you add "ies".

Spelling

When you add "S" to the verb you have to pay attention to spelling.

1. drink + s

2. watch + es

When the verb ends with "s", "sh", "ch", "x", "z" or "o" we add "es".

3. play + s

cry = cries

When the verb ends with "y" and there is vowel before it, you add "s", if there is consonant before it, you omit the "y" and you add "ies".

El término "logística" (del inglés: Logistics) ha sido tomado del ámbito militar para ser utilizado en el mundo empresarial,

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