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The Competent Communication Model
6
Transcript
Perception
The Competent Communication Model
The Code and The Channel
Context
What is the relationship and cultural situation?
Culture: Shared beliefs, values, and practices
Code: Set of symbols joined together to create a meaningful message, such as language
Channel: Method through which communication occurs
(telephone, e-mail, text message, etc.)
Cognition
Cognitions, or thoughts, influences behavior
Nonverbal Messages
Verbal Messages
Listening
Decoding: Process of receiving a message by interpreting and assigning meaning to it
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