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Medical Communication, Introduction

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by

Janos Kollar

on 11 September 2017

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Transcript of Medical Communication, Introduction

Introduction
Medical Communication
Communicational Basics
Active Listening
Cultural Aspects
Compliance
Sexual Problems
Basic
Information
Dr. János Kollár
assistant professor

Verbal



and



nonverbal


communication
Metacommunication:
nonverbal unconscious
communication
Congruence:
WHAT
and
HOW
are identical
Empathy
Suggestive
Communication
Children
Patient Education
Problems
Suicide
Bad News
Addictions
Telemedicine
Understand
+
give
Feed-back
The patient
understands
the diagnostic and therapeutic suggestions,
accepts
them,
agrees
with them and

is
satisfied
with the results of the consultation.
Concordance
Partnership
Lack of information
Too much information
Interruptions
Communication style
Leaving the patient's feelings out of consideration
Leaving the patient's memory capacity out of consideration
Lack of common language
etc.
Elderly People
The next planet was inhabited by a tippler. This was a very short visit, but it plunged the little prince into deep dejection.

"What are you doing there?" he said to the tippler, whom he found settled down in silence before a collection of empty bottles and also a collection of full bottles. "I am drinking," replied the tippler, with a lugubrious air.

"Why are you drinking?" demanded the little prince.

"So that I may forget," replied the tippler.

"Forget what?" inquired the little prince, who already was sorry for him.

"Forget that I am ashamed," the tippler confessed, hanging his head.

"Ashamed of what?" insisted the little prince, who wanted to help him.

"Ashamed of drinking!" The tippler brought his speech to an end, and shut himself up in an impregnable silence.

And the little prince went away, puzzled.

"The grown-ups are certainly very, very odd," he said to himself, as he continued on his journey.
Institute of Behavioural Sciences
http://behsci.hu/
Full transcript