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Performance Management Process

Workplace Health & Safety procedures in the Retail Industry

source: https:// www.youtube.com/watch?v=ek2GWEqSVKA

Rating Scales

Figure (right): Balanced Scorecard (Kaplan & Norton 1995)

Silkroad's Performance Management System

• Graphic rating scales

• Behaviourally anchored rating scales

• Management by objectives

• Balanced score card

Organisational Benefits from Performance Management & WHS Practices

Who is Silkroad?

An American multinational human capital management software company.

Figure: Performance Management Process (Pulakos 2004)

source: https:// www.youtube.com/watch?v=HF07Cp8YCOQ

•Financial gains

•Improved productivity

•Creates healthier employer-employee relationship

Importance of Workplace Health

HRM BUNDLES

Retaining staff and maximise productivity:

Workplace Health & Safety

  • Productivity of Staffs (Codiz 1999)
  • Hazards can cost company's a fortune
  • Ensure long term benefit

Introduction

Figure: Proposed Path Model of Impact of HRM Bundles (Cunha & Cunha 2009)

Performance Management

Figure: Stress vs Job Performance (Variation of Yerkes-Dodson Law (1908) adapted by (Selye 1976))

Role of HRM in Business Srategy Execution

An effective performance management system aims to achieve four main outcomes:

1. Strategic communication

2. Relationship building

3. Employee development

4. Employee evaluation

(Shields 2007)

  • innovation
  • cost reduction
  • quality enhancement

Figure: Integrated Model of Employee Wellbeing and Service Delivery (Clarke & Hill 2012)

Goal Setting theory

Importance of Safety Policies and Guidelines

  • Standards are developed to create effective safety management practices and better organisational health and safety (Fernandez et al, 2011)

Theories that support Performance Management identified by Buchner (2007)

• Goal Setting Theory

• Control theory

• Social cognitive theory

What is

Performance Management?

Implementation of safety standards, procedures and contingency plans

Challenges

Recommendations

Control Theory

Conclusion

Social Cognitive Theory

THANK YOU :)

performance management and workplace health & safety

Gayatheri Govindasamy s3381546

Thu (Swendy) Hoang s3562597

Michaela Clifton s3540484

Melanie Kam s3453692

Ria Aprilyana s3445747

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