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HRM Literature Review
Performance Management Process
Workplace Health & Safety procedures in the Retail Industry
source: https:// www.youtube.com/watch?v=ek2GWEqSVKA
Rating Scales
Figure (right): Balanced Scorecard (Kaplan & Norton 1995)
Silkroad's Performance Management System
• Graphic rating scales
• Behaviourally anchored rating scales
• Management by objectives
• Balanced score card
Organisational Benefits from Performance Management & WHS Practices
Who is Silkroad?
An American multinational human capital management software company.
Figure: Performance Management Process (Pulakos 2004)
source: https:// www.youtube.com/watch?v=HF07Cp8YCOQ
•Financial gains
•Improved productivity
•Creates healthier employer-employee relationship
Importance of Workplace Health
HRM BUNDLES
Retaining staff and maximise productivity:
Workplace Health & Safety
- Productivity of Staffs (Codiz 1999)
- Hazards can cost company's a fortune
- Ensure long term benefit
Introduction
Figure: Proposed Path Model of Impact of HRM Bundles (Cunha & Cunha 2009)
Performance Management
Figure: Stress vs Job Performance (Variation of Yerkes-Dodson Law (1908) adapted by (Selye 1976))
Role of HRM in Business Srategy Execution
An effective performance management system aims to achieve four main outcomes:
1. Strategic communication
2. Relationship building
3. Employee development
4. Employee evaluation
(Shields 2007)
- innovation
- cost reduction
- quality enhancement
Figure: Integrated Model of Employee Wellbeing and Service Delivery (Clarke & Hill 2012)
Goal Setting theory
Importance of Safety Policies and Guidelines
- Standards are developed to create effective safety management practices and better organisational health and safety (Fernandez et al, 2011)
Theories that support Performance Management identified by Buchner (2007)
• Goal Setting Theory
• Control theory
• Social cognitive theory
What is
Performance Management?
Implementation of safety standards, procedures and contingency plans
Challenges
Recommendations
Control Theory
Conclusion
Social Cognitive Theory
THANK YOU :)
performance management and workplace health & safety
Gayatheri Govindasamy s3381546
Thu (Swendy) Hoang s3562597
Michaela Clifton s3540484
Melanie Kam s3453692
Ria Aprilyana s3445747