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BS 11000 collaborative business relationships overview

This presentation provides and overview of the 3 key phases and 8 stages. BS 11000 is a framework specification which can be used by organisations to help create new value by working more efficently with internal fuctions and external organisations.

Jason Hier

on 1 August 2016

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Transcript of BS 11000 collaborative business relationships overview

Create collaborative business relationships between you and your colleagues and partners that enables all of you to create a sustainable relationship, which delivers"new added value"
Discover how you can create collaborative business relationships
Phase 1 - Strategic
Phase 3 Management
Stage 2 - Knowledge. Clause 4
Develop body of knowledge against a specific & identified opportunity
Create business case
Produce a benefits analysis
Phase 2 Engagement
Stage 4 - Partner selection. Clause 6
Create partner selection criteria
Partner identification
Partner evaluation & selection
Stage 7 - Staying together, Clause 9.
Effective measurement & monitoring
Maintain optimum performance
The RMP functions at 2 levels
As a corporate model - processes to be adopted
A model for specific programmes & individual relationships
The RMP ToC has 9 sections in total - General and the 8 Stages
RMP - General section
Overview of relationship programme
Business objectives
Roles & responsibilities
Outline of management/governance structure
Summary of contract arrangements
Identify principle visions, values & behaviours
RMP - Awareness
Identify SER
Identify business objectives & drivers
Incorporate benefits analysis
Identify implementation processes or links to existing procedures and processes
Identify constraints & initial risks
Identify resources & skills development requirements
RMP - Knowledge
Identify operating models, measurement & practices to be used
Identify performance objectives the relationship is expected to deliver
Establish levels of authority
Identify high levels risks including business continuity issues
Identify potential partners
Identify communication plan to ensure stakeholder management
RMP - Internal assessment
Identify strengths & weaknesses within organisation
Incorporate areas for development/action
Establish partner selection criteria to be used in the partner selection criteria
Identify appropriate development programmes to be used in the "Working together" stage
RMP - Partner selection
Incorporate assessment of potential partners
Incorporate methodology for evaluating the collaborative capabilities and cultures
Incorporate evaluation of selected partner
RMP - Working together
Identify key areas of concern or constraint for each organisation
Identify joint process to manage knowledge and information flows across the relationship
Establish a joint programme to assess and develop skills across the relationship
Incorporate focus change or improvement programmes
Establish joint risk & opportunity management
RMP - Value creation
Incorporate value creation and innovation processes
Incorporate continual improvement programme
Establish a process for monitoring value, creating initiatives and assessing outcomes
RMP - Staying together
Incorporate a joint programme for reviews, performance measurement and reporting
Incorporate a process for issue resolution at the appropriate levels
Incorporate measures to monitor and maintain appropriate behaviors
RMP - Exit strategy
Incorporate joint exit strategy
Identify potential triggers for disengagement
RMP Evolution
Rev 0 - supporting the initial business case to develop the a partnering/collaborative approach & platform for implementation
Rev 1 - Establishing the basis for partner selection & foundation for contract development
Rev 2 - Establishing the joint governance as part of contract
Rev 3+ - Ongoing joint, through life, operational management
Stage 1 - Awareness. Clause3
addresses overall strategic policy & processes
collaborative working as a recognised approach
identify added value
Stage 3 - Internal assessment Clause 5
Complete organization structural collaboration assessment
Determine capability & maturity
Identify training, development & recruitment requirements
Stage 5 - Working together. Clause 7
Co create partner operational structure
Establish joint governance, roles & responsibilities
Desired business objectives
Stage 6 - Value creation. Clause 8
Establish approaches
Seek and build value
Stage 8 - Exit strategy. Clause 10.
Develop strategy
Maintain strategy for disengagement
..... you need to provide an efficient and effective interface that improves your overall business performance that adds value. To do that you must......
What is the output?
Why do you need to develop collaborative business relationships?
What do you need to do next?
You are probably already engaged in collaborating with other people. So first off
Complete a gap analysis against BS 11000 - using our online BS 11000 collaboration platform - see below
Draft out a corporate RMP
Complete an Internal Assessment
Develop an implementation plan to address any gaps
A definition of collaboration
"Collaboration is about people working together to deliver a mutually agreed outcome that creates new value."
What can you use to facilitate collaboration?
What is BS 11000?
It is a framework specification consisting of 3 phases and 8 stages
collaboration consists of 4 parts:
BS 11000 - collaborative business relationships
Presented by Jason Hier - MICW
Accredited BS 11000 Facilitator

Collaborative business relationships deliver a spectrum of benefits that can help you and your partner(s) increase your performance and competitiveness, whilst adding value to your organisation
Where could you collaborate in your business?
Internally with other departments, functions and colleagues
Externally with other businesses of varying sizes
What are the potential benefits if you created collaborative business relationships?
better engagement and effectiveness
reduced risk profile
efficiency and continuous improvement
enhanced business processes through new insights and knowledge sharing
opportunity to innovate and create new value
develop people and improve their collaborative behaviors - trust and openness
increased overall performance and competitiveness
By clicking on the link below to book your free BS 11000 consultation


BS 11000
When you reach out to your internal & external partners
...so that you can
The scope and application of this British Standard can be on several different levels, for example:
a single application (including operating unit, operating division, single project or programme, business reorganisation, mergers and acquisitions)
an individual relationship (including one-to-one relationships, alliance, partnership, joint venture);
multiple identified relationships (including multiple partner alliances, consortia, joint ventures, networks, and end-to-end supply chains)
full application company wide for all identified relationship types.
Where can you use and apply BS 11000?
Full transcript