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AGGREGATE PLANNING TECHNIQUES
(cut-and-try)
Yield management In service Operations
1.Partitioning demand
2.Price incentives & promotion of off
3.Develop complementary services
1. Overbooking – accepting more
requests than capacity
2. Assigning capacity amounts to different
market segments
3. Differential pricing in different market segments
4. Yield management , is misnomer , actually concerned with managing revenue
Purpose of yield management technique is to sell right capacity to right customer at right price Airlines charging differential fare for the same seat – higher price from price – insensitive business customers and lower prices to price – sensitive vacationers
of the variables used to
absorb demand
fluctuations
more variables used in
combination constitute
this strategy
Greater than one year planning
horizon
Usually performed in annual
increments
Product group or broad category
Main purpose: Specify the optimal combination of
Six to eighteen months
Usually with weekly,
monthly or quarterly
increments
This planning is done over an intermediate-range planning period of 3 to18 months
Yield management - it deals with
1. Ability to segment markets
2. Perishable inventory
3. Advance sales
4. Fluctuating demand
5. Accurate , detailed information systems
One day to less than six
months
Usually with weekly or
daily increments
yield management techniques are
1. Transportation
a. Hotel
b. Medicine
c. Storage facilities
d. Broadcasting ( selling commercial time)