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Impact of technology on business strategy

These technologies help to-

  • Accelerate growth by leveraging their global network and scale.
  • Build our infrastructure and presence in key emerging markets.
  • Expand their offerings of integrated logistics solutions.

UPS's business strategy

UPS Global Operations with the

DIAD IV

  • Invest to accelerate growth in key markets and new opportunities
  • Continually transform to strengthen their leadership position
  • Create value for customers using their superior portfolio of logistics capabilities

Presenters

Kazi Asequl Arefin (ID 70)

Apurba Krishna Acharyya (ID 28)

Emtiaz Hossain Hritan (ID 84)

Syed Mashad Mahmud (ID 112)

Technologies used by UPS

Input

  • IT network and database

-to collect and track over 200 data elements for every single package

  • UPS.com

-serve new B2B companies

  • DIAD

-most comprehensive tracking device in the delivery industry

  • Internally-developed software

-enables the driver to "see" each scheduled package delivery in the exact order

  • Package information
  • Customer signature
  • Pickup delivery data,
  • Current location (while en route)
  • Billing and
  • Customer clearance documentation

Processing

Company Background

Data are transmitted to a central computer and stored for retrieval.

Data are also reorganized

so that they can be tracked by customer account, date, driver, and other criteria

  • UPS stands for United Parcel Service
  • Established in 1907 as a messenger company.
  • It is now a multi-billion dollar business .
  • Operates globally over 200 countries for delivery of goods, information etc.
  • It has now 3,97,100 employees.

Output

  • Pickup and delivery times
  • Location (while en route)
  • Package recipient

If the system is not available:

1. Delivery to wrong address

2. Location difficulties

3. Increase in paperwork

4. Unavailability of tracking information

Problems DIAD solves

1. Prevents delivery to wrong persons

2. Provides location information

3. Provides delivery information

4. Provides tracking information

5. Reduces consumption of paper

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