Introducing 

Prezi AI.

Your new presentation assistant.

Refine, enhance, and tailor your content, source relevant images, and edit visuals quicker than ever before.

Loading…
Transcript

Paraphrase Plus:

1) restatement

2) of the other's meaning

3) in your own non-verbal and verbal talk

4) with opportunity for the other person to verify your understanding

5) with your own response to what will happen next in the conversation

Dialogic Listening

Activity of Dialogic Listening

  • Back-Channeling: Non-verbal cues given off by the listener to the speaker to express engagement and listening.

  • Preparation: Preparing a response to the speaker without being over immersed in listening and without letting your thoughts block out the speaker's words.

Monologic vs Dialogic

Other Important Factors

Stand your ground in conversation but also be radically open-minded to the other person.

  • Monologic: Single person dialogue; listening to what someone says to you without elaborately responding (not including clarification questions).
  • Children listening to their parents

  • Dialogic: Multiple person dialogue; 2 or more people engaging in dialogue with thought out responses and appropriate attention cues.

Encouragement

Dialogic vs. Empathetic

Continuing Metaphors:

If the person makes an obvious or subtle metaphor, you should continue on with their metaphor so that they can express themselves easier and you can understand them easier.

  • Empathetic listening involves attempting to feel/experience what the other person is feeling
  • Thinking about what is going on in that person's mind
  • Focus on the "ours" in dialogic listening : not the "me" or you"
  • Don't try and guess what is going on in the person's mind when they speak as this takes away from the conversation
  • Still be sensitive to emotions but don't read in-depth to non-verbal cues

Example

Topic of Conversation:

Rita: I like having an "exclusive" relationship and I want you to be committed to me but I still sometimes want to go out with other people.

Paraphrase Response:

"So even though part of you agrees with me about our plan not to date others, you're a little uncertain about it. Right?"

Tanya: You look a lot less happy than this morning. What happened?

Daphne: I just came from my math class, I can't believe how much I have to do. I'm feeling squashed.

Tanya: Squashed like you can't come up for air or squashed like you have to do what everyone expects of you and can't pursue your own interests?

Daphne: Squashed as in I can't come up for air. Every professor seems to think their class is the only one I'm taking.

Attack Response:

"Oh, so you want me to hang around like an idiot while you go out and play social butterfly? Talk about double standard!"

Paraphrase Plus Response:

"It sounds like you think there are some pluses and minuses in the kind of relationship we have now. I like it the way it is, but I don't like knowing that you aren't sure. I guess I want you to tell me more about why you're questioning it."

Examples

Empathetic Listening:

  • "He said he'd never pay the money back so its useless to try and change is mind."

Dialogic Listening:

  • "I will ask him why he won't pay the money back and try to convince him to do otherwise once I hear his reasoning."
Learn more about creating dynamic, engaging presentations with Prezi