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MGMT 5311 - Ch. 9

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by

Laura Guerrero

on 15 November 2016

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Transcript of MGMT 5311 - Ch. 9

MGMT 5311 - Chapter 9
What is a group?
What is not a group?
Why do we care about groups in the workplace?
Explain:
STAGES OF GROUP DEVELOPMENT
(1) forming
(2) storming
(3) norming
(4) performing
(5) adjourning
Explain:
TEAM TASKS
(1) production tasks
(2) idea-generation
(3) problem-solving tasks
Explain:
WHAT MAKES TEAMS EFFECTIVE
(1) who are the best individuals for the team
(2) team size
(3) diversity in a team
(4) team norms
(5) team contracts
Dr. Laura Guerrero
Explain these aspects of teams:

(1) pressure to conform
(2) groupthink
(3) social loafing
(4) collective efficacy
(5) process loss
Given all these problems with teams and groups, why are teams so popular in the workplace?
What is the punctuated equilibrium model?
INTERDEPENDENCE
(1) task interdependence
(2) pooled interdependence
(3) sequential interdependence
(4) reciprocal interdependence
(5) outcome interdependence
Why is interdependence an important aspect of teams?
BARRIERS to team effectivenss
(1) not knowing where to begin
(2) dominating team members
(3) poor performance of team members
(4) poorly managed team conflict
(5) team members not having power over "slackers"
What are the differences between a formal and an informal group?
Explain these factors impacting cohesion:
(1) similarity
(2) stability
(3) size
(4) support
(5) satisfaction
What is a team? How does it differ from a group?
What is the purpose of assembling a team?
What should be considered when holding a meeting:
do we need a meeting?
have an agenda
send a reminder before the meeting
start and end on time
manage group dynamics to ensure full participation
summarize the meeting with action items
follow up after the meeting
Full transcript