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The Iceberg
1
-We are responsible for driving development
and customer management.
-Services has improved. Tell the new story.
-The Marshmallow - how quickly are we failing?
-Tugboat (90 Days) - make adjustments now.
-The Four Fingers Wave.
-The Miami Dade Story.
-RFP responses improved.
-CRM’s and Relationships and State Calls.
Identifying District Needs (Steve Watson)
Rich Text Editors
Guided Tasks
Canadian Outlook
Asking Implication Questions (Andy Schofer)
Missed Opportunity Story (Jim Pinto)
Forms
Building a Dictionary (Jamar Boyd)
Using the Form Designer (Joe McDonough)
Creating Forms
Introduction to Workflows
Creating Workflows
"When we try to pick out anything by itself, we find it hitched to everything else in the Universe."
– John Muir
It’s often easier to make something 10 times better than it is to make it 10 percent better.
Aspen Users
"Because when you’re working to make things 10 percent better, you inevitably focus on the existing tools and assumptions, and on building on top of an existing solution that many people have already spent a lot of time thinking about. Such incremental progress is driven by extra effort, extra money, and extra resources. It’s tempting to feel improving things this way means we’re being good soldiers, with the grit and perseverance to continue where others may have failed — but most of the time we find ourselves stuck in the same old slog"
- Astro Teller (Chief of Moonshots - Google X)
Aspen
Exposure
Selling Service
Changing Acronyms
Making Aspen Visible
Selling Product
How A Failed Experiment On Rats Sparked A Billion-Dollar Infant-Care Breakthrough
"There's no such thing as selling a product. You're selling a relationship. You're selling a service every time. Anytime you try to sell a thing, a product, you're not. Stop thinking about it as a thing. It's not. No one buys stuff - they buy dreams or relaxation or some other bull****."
- Rory Sutherland
“The experiment failed,” Kuhn recalled. So the team approached it from another angle..."One thing led to another," said Kuhn "We were just kind of following an interesting question not thinking we were going to change medical practice."
Growth: Client and Internal
Software Company
vs. Education Company
Big Data
Amazon and Facebook Data Story
Music Genome Project
What we said; What we did.
Empower
10% Thinking
10%
& 10X Thinking
- Any paper based system/process
- SPED
- PD Eval
- Facilities Request
- Transportation Forms
- Discipline
- Health
- Student Self Evaluation
- Student Centered Multi Party
- Magna Cum Laude
- RTI (After School, Psychology Services, Pull Out)
- Athletics
10X?
- RTI Effectiveness
- TitleWave as App Store (Repository)
- The Pricing Perception and how that relates to Aspen (SAP)
- UDT Workflows
- Scan Forms for Upload
- The Next UDT
- Local Workflow for Pando
Follett Aspen Team
Matt
The Iceberg
Lowering The Water Level