Sport
- Environmental concern
Air and water pollution
a lot of carbon dioxide, pollutants and sewage produced by industries
- Other issues: development of its resources forests, gas, coal fields and farmlands
Doing Business in New Zealand
- Important place in Kiwis' life
- All Blacks : source of pride for the nation.
only activity which matches Maori and the other part of the population.
- Extreme sports like bungee jumping and sailing
Food culture
Various Facts
- No formal class structure
- Strong belief in social equality: wealth and social status are not important
- Hierarchy remains important in formal situations
- Social welfare state : free access to healthcare and housing --> prevents extreme poverty no strong class system, no major social tensions
- Some minor ethnic tensions
- Individual achievement + access to opportunities for everyone
What do they eat ?
Past: meat, fish, potatoes, vegetables and fruits, bread, milk products
Now (globalization): tropical and subtropical fruits, vegetables and spices.
- No New Zealand cuisine : they drink tea and beers, make barbecues and traditional Sunday roast
- Maori cuisine: New Zealander uses the Maori earth oven to the barbecue.
- Famous wine
- Meal time: don’t eat at a table, eat quickly, light lunch
- Capital city: Wellington
- largest urban area : Auckland (1. 15 million)
- Population: 4 million
- Ethnic Make-up: New Zealand European 74.5%, Maori 9.7%, other European 4.6%, Pacific Islander 3.8%, Asian and others 7.4%
- Religions: Anglican 24%, Presbyterian 18%, Roman Catholic 15%
Do's
- Respect: ask if it's acceptable to smoke
- take your shoes off indoors
- bless the food before eating ("karakia")
Don'ts
- friendly and outgoing but private difficult to ask a Kiwi personal information
- topics to avoid : how much people earn, etc...
- respect the private space
- no drunken behaviors
CONGRESS PRESENTED BY
CONNECT 4 DIVERSITY
HOW TO MANAGE AND LIVE WITH YOUR FAMILY IN NEW ZEALAND?
Informality and friendliness
Behaviour explanation
- Used to be an isolated multi-cultural society
awareness of multiculturalism in the society and politics increase
- Overseas experience: common to take working holidays or live overseas for an extended period of time
main destinations: Australia, Great Britain, Europe and Asia
- New Zealander have British ancestry or dual citizenship
-No restrictions for working in Britain or Australia
- 3 official languages: English, Maori and New Zealand sign Language
174 languages are used in New Zealand : most common are Samoan, French, Hindi, and Cantonese
- Some similar words between English and Maori languages
- Marked differences between Maori and NZ European societies
- Dislike formality since they see each other as equal
people in the work place
first name basis
- Willing to help: don't like saying "no"
- Kiwis speak very quickly, use a lot of slang
- Advice: listen to radio broadcast or watch films and television programmes to get used to the accent
Politics and Economics
Upbringing
- High standard of living
quality of life: moderate climate, open environment, reasonable public services, relative security from war and terrorism
- 0.1% of the world’s population
- 0.3% of the world’s material output
- 5 main industries: agriculture, horticulture, forestry, mining and fishing industries source of employment and export earnings
- Large service sector: employs the majority of the population
- Developing sectors: tourism, financial services and technology based businesses
- Pressure for the child's success
- Cautious mentality
- Importance of family ties
- Education by parents essentially but more and more by nanny and school.
Sharing food and Drink
- No pressure, no stress but be the best in his area to contribute to the community
- Calming and stimulating are matters of individual philosophy.
- Developing dialogues and work on team
- Open minded: abroad experience
- In Maori culture, children, may spend as much time at an "aunty's" house as at the house of the natural mother
Education systems & Mentality
- Resist globalization
- Centralized
- Government intervention
- Unitary semi-presidential constitutional republic
- Parliament
-Traditional exports: wool, meat, fish, fruits and dairy products
- New products export: Cervena venison, flowers, biotechnology, and wine
- The most productive and efficient agricultural producers in the world
- Logging of plantation pine forests
Politics:
- Member of the British Commonwealth
- constitutional monarchy with a parliamentary democracy →Queen Elizabeth
- New Zealand is autonomous & is governed by a house of representatives.
- Governor general → Jerry Mateparae
- Prime Minister : John Key.
- Special Maori education from preschools to middle schools → development of Maori language.
- Primary, intermediate, and high school are based on a British model
- Head boy responsible for discipline
- Co-ed and single-sex schools
- Practice lot of sport at school and educative project (high budget)
- School schedules: 8AM to 3PM
- Different courses for each student → individualism school career.
- Goal: develop the leadership and build student confidence.
- Private and public school system
- Co-ed schools
- Generally no uniform at school
- Sport and music outside the school
- Long class hours
- Same courses for everybody
- Build knowledge
- Sharing food --> traditional way of getting people together
- Common to bring food when you're invited
- Relaxed attitude towards invitation --> if someone that you invited doesn't show up, don't take it personally
- "Going out for coffee" is a regular event
- Sharing tea is very common at work
- "Bring a plate" occasion : to celebrate a special event
- Drinks after work on Fridays: between colleagues, expect not to talk too much about work
History
- Secular country with a majority of catholic
- Catholic traditional culture
- Long history
- Self-defense, wars
- Heritage of colonization
- The most secular in the world
- Half are Christian: Anglican, Catholic and Presbyterian
- Pentecostal, Buddhist, and Muslim religions : increase
- Maori church: Ratana, and Maoridom (sacred-secular)
Each body of law is headed by a specific supreme court: Court of Cassation and Council of State.
- British colony: based on the English law.
- The law: from the common law and Statute law (the parliament)
- Māori first population, James Cook
- Traded food, metal tools, weapons and other goods for timber, food, artifacts and water.
- Now respect Maori culture but Māori and “white” population live in different way.
Medium uncertainty avoidance
Indulgence
Short term orientation
Relationship and communication
New Zealanders : reserved, especially with people they do not know.
Once they develop a personal relationship, they are friendly, outgoing and social.
Do not appear too forward or overly friendly.
Be honest, direct, and demonstrate a sense of humour.
They trust you until given a reason not to
Negociation
- New Zealand is a multi-cultural society ( New Zealanders # Maori)
- Believe strongly in equality
- Success focused and optimist
- Respect traditions and environmentally concerned
So, you need to (In business world) :
Be open-minded
Be explicit and fluent english speaker
Make people take part in decision-making
Respect private life and culture
- size of business: under 14 employees, with a majority of Small and Medium Enterprises
- fewer organizational layers feeling involved, as a part of the organization
- Smaller businesses mean less
specialization multiple task
- Normal business hours are Monday – Friday 8:30am-5:00pm and Saturday 9:00am-12:30pm
The New Zealand business community is not known for haggling: do not start with a high price.
- start with a realistic figure offering value for money or they will simply go elsewhere.
The negotiating process takes time.
- do not attempt high-pressure sales tactics
- demonstrate the benefits of your services or products rather than talking about them.
- They are quite direct and expect the same in return
- Agreements and proposals must state all points clearly. All terms and conditions should be explained in detail.
Masculinity
Business meeting etiquette
Behavior
- Positive, ‘can do’ attitude
- Don't brag
- Simply getting on with the job and finding solutions
- Collaborating and working with others is essential
- Having a quick chat before starting work
- Getting involved in conversations at breaks
helps you becoming a part of the team, makes working together much easier.
- New Zealanders are interested in what people 'can do' not what they say they can do. So during presentation, avoid claims, hyperbole.
Individualism
Management Style
- Be honest
- Status, rank and hierarchies less important in Kiwi workplaces
- Managers is one of the team
- Management style is usually informal, and so is the workplace
- Life is for living
- Kiwis like to work on their own without being closely supervised
- Treat everybody the same way
- Kiwis are willing to take on various tasks
- http://unpan1.un.org/intradoc/groups/public/documents/apcity/unpan050929.pdf
- http://www.teara.govt.nz/en/economy
- http://geert-hofstede.com/new-zealand.html
- http://www.kwintessential.co.uk/resources/global-etiquette/new-zealand.html
- https://www.newzealandnow.govt.nz/living-in-nz/settling-in/customs-communication
- http://www.expatfocus.com/expatriate-new-zealand-business-culture
- http://www.cyborlink.com/besite/new_zealand.htm
- https://amyvrtismba.wordpress.com/2014/01/30/case_10_apple/
- http://youngadventuress.com/2013/10/new-zealand-expat.html
- https://www.auckland.ac.nz/en/for/international-students/is-life-at-auckland/is-living-in-auckland-and-new-zealand/is-new-zealand-social-values.html
- Danny Samson, Bevan Catley and Richard L. Daft, "Management in New-zealand", Allen and Unwin, 2009
THANK YOU for your participation