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Non programmed decision making is used when mc Donald’s are deciding to invest in new deep fryers. It is a non routine decision making .
This means it is made for big decisions that will affect an organization for a long time. This type of decision making does not need rules or guidelines to be followed because the situation is unexpected or uncertain.
Response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.
Your response to the situation is not planned or clearly defined. The outcome is uncertain and decisions are complex.
We have used non programmed decision making throughout our life without noticing it.
xoxo Mairead, Lotje and Fleur
If you break your leg, you'll have to make a non programmed decision on how you travel to school. Looking at all the alternatives to make the decision:
This situation is unique because it doesn't happen very often, therefor you're not planning on having to make this decision and the outcome isn't really clear.