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What to Expect From Artificial Intelligence

- Agrawal

  • AI reduces costs in prediction
  • Use old information to generate new information
  • = machine learning
  • learning from past experience
  • most useful: in environment with high complexity
  • AI increases value of human judgement
  • Three key challenges

1. Prediction ≠ automation

2. The most valuable workforce skills involve judgement

3. Managing may require a new set of talents and expertise

Judgement

  • Ability to make considerate decisions
  • understanding impact
  • task that have a limited need for human judgement are easier to automate

Data

Action

Prediction

Outcome

  • underlying conditions
  • observe and make adjustments to minimize risks

The ability to take information we have and generate information we did not have previously

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