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Information Systems of FedEx

1971

1973

1994

2016

1990

1995

2005

2010

2000

1985

1980

1975

657 Planes

&

Federal Express

ONLY

About 48.5 Million Motorized vehicles

In Little Rock, Arkansa

14 Planes

Frederick W. Smith

186 Packages

Federal Reserve Bank

About 4 Million packages daily

Management Information Systems

Constant collecting of data

Produces accurate information

Helpful for decision making

Coordinate flights and vehicles

Information Systems

Transaction Process

Systems

COSMOS

(Customer Operations Service Master On-line Systems)

The author of MIS 6, Hossein Bidgoli, defines it as:

Example

"Transaction-process systems (TPSs) focus on data collecting and processing; the major reason for using them is cost reduction."

Launched in 1979

Computerized Tracking System

Managed people, packages, and vehicles,

Price tracing systems

Calculating and recording weight if packages

Distance of destinations

  • Collecting and analyzing data
  • Putting it in an easy to use interface
  • Retrieval of information

Some in FedEx

Executive Support systems

Enterprise Systems

Customer Relationship Management Systems

Transaction Process Systems

Knowledge Management Systems

Question to leave you thinking...

Decision Support Systems

Human resources systems

How many information systems do you use on a daily basis?

Management information systems

COSMOS

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