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ESP COURSE DESIGN
44
Transcript
Lesson 2
WU: Review - On the phone?
PT: Guessing the video
FT (unit assessment): Roleplay
Sample Unit
Content
Unit 1 Greetings (2 lessons)
Lesson 1
WU: Politeness
PT: Guessing the video
T: Roleplay
How many weeks?
How many units?
What is included in each unit?
Needs Analysis
to gather information...
PLACEMENT TEST
OPEN QUESTIONNAIRE
TALK TO THE MANNAGER
The Group
8 male receptionists
Age: 25 to 35
Hotel - located in the centre
Need English to communicate personally and by phone
Goal
ESP COURSE DESIGN
to teach receptionists welcome tourists on the phone and book rooms for customer
this course is focused mainly in oral production
OBJECTIVES
..welcome tourists politely on the phone and personally
..ask for and write down personal information
..give information about the hotel facilities
..book rooms for customers
..offer diff. payment options
English For Hotel Receptionists
Assessment
What will students do?
work in pairs
prepare a Hotel reception call - include all-
show a video to the class - discuss - clarity of speech
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