Introducing
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Introductions & Objectives
5. Continuous Improvement Strategy
4. BCF Framework & Forecasted Benefits
3. Current Solution Roadmap
2. Project Overview
1. SteerCo #1 Progress
What we'll plan to discuss at the next SteerCo:
eCommerce
How are we seamless?
So what about this SteerCo?
A project Steering Committee is the key body within the governance structure.
It is responsible for the business issues associated with the project which are essential to the ensuring that it delivers.
It is concerned with the outputs and the attainment of project outcomes and is the body which will have ultimate accountability to make decisions.
START ZOOMING
SERVICE OFFICE
WHERE CAN WE DRIVE EFFICIENCIES?
STEERCO
HOUSEKEEPING
John Giddings
Evelyne Hebert
Pierre Villeneuve
And can you now introduce yourselves?
Olivier Bucamp
Marie Isabelle Henri
Peder Apelgren
There are three objectives for today:
To be a productive and united team which seeks to improve ourselves and others to provide a better future for the CSC
The HOTHOUSE Performance Challenge
LEARNING TO RIDE
OUR JOURNEY SO FAR
SETTING THE RIGHT PACE
TIME TO PUT OUR THINKING HATS ON
HOW CAN WE WORK BETTER TOGETHER?
WHAT WE'LL DO....
5. The output of the conversations will be captured by Lance, our Artist
4. You'll then discuss the opportunities per focused and rlate them to the CSC
3. And then discuss the opportunities and how they will impact the CSC
1. As a SteerCo, we'll choose four focus areas concerning the WBT theme
BREAKOUT SESSION:
So how does the Hothouse compliment the IKEA France strategy?
Aspirational
"HAPPY"
3.2bn
Operational
How this fits together....
And what are our objectives...
BEGINNING TO MOVE FORWARD?
Recruitment Update:
01.09.2016 - 279 Total Effectives
15.03.2016 - 303 Total Effectives
72 New Joiners since Sept 2015, with 25 Leavers across the CSC for the same period
WHERE ARE WE
THE VIEW FROM IKEA?
Insights & Nuggets:
SOLUTION UPDATES
FURTHER DEVELOPMENTS:
Understanding of projects/initiatives in IKEA
Risks & Issues....
"I FEEL SO ALIVE"
How are we ensuring the Solution Leads and the CSC adapt to, and are aware of, the Hothouse Project without losing the IKEA way?
COMMS UPDATE:
PRODUCT
DO WE GIVE THE CUSTOMER THE BEST PRODUCT ALONGSIDE THE BEST SERVICE?
ESCAPE INTO THE WILD
TAKE A BREAK
IKEA
LET'S THINK BIG
WHAT'S OUR BLUE SKY THINKING FOR ALL OF THESE AREAS?
TO REITERATE, THE STEERCO DATES FOR THE REMAINDER OF THE YEAR ARE AS FOLLOW:
Wednesday 20th April, 2016
Wednesday 18th May, 2016
Wednesday 15th June, 2016
Wednesday 13th July, 2016
Wednesday 31st August, 2016
All are scheduled from 0930 - 1230 and will be held in Tillsammens in the CSC
Olivier Baraille
Frederic Boulle
Iain McLeod
Capgemini UK
Subject Matter Expert
Increased CSAT & CoW Engagement
MANAGING FOR GROWTH
Governance, WOWs, processes, methodology
Michael Anderson
Capgemini UK
Programme Director
WELCOME TO
THE WORLD OF THE
FRENCH
CSC HOTHOUSE
Assessing and identifying opportunities
REVIEWING FOR GROWTH
David Gore
Capgemini UK
Project Manager
LEADING FOR GROWTH
Values, culture, interdependent style
DELIVERY
Where & how can we understanding?
Lance Bell
Capgemini UK
Artist
Data Driven Analysis
Unique, Meaningful & Trusted
POSITION FOR GROWTH
Fanny Guine
IKEA CSC France
Project Manager
To establish a Continuous Improvement culture
Pace of delivery requirements
BCF development
Instability affecting the DH team
SteerCo - What is our Term of Reference?
Clemence Maisonneuve
Capgemini France
Business Analyst
What are your expectations?
Ensure that there is an established capability and knowledge base
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