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Example
Anti-fragile
google it
Site Down -Why?
Server Crashed - Why?
Service Called the wrong Way - Why?
Dev didn't know right way - Why?
Because never document - Why?
Team too busy
Also Google:
Hill Climbing Algorithm
Hormesis
Cluster Immune System
Fix All Whys
Fix Server
Improve web service
Educate the Dev
Improve the documentation
5 Whys
Find all causes of a problem.
The Five Whys
And
Proportional Investment
Proportional Investment
Evolving a great software process
Make a proportional investment in each.
There will never be enough time for the perfect solution.
That is ok, we are evolving towards it.
Proportional Investment
2 Roads to FAIL
The time invested overall, and at each Why level, should be proportional to the size of the problem.
1) Cowboy
2) Architect
5 Whys helps us find the middle path
Proportional Investment
Minor Problem, Minor Investment
Even if spending 10 hours on this one why level of this minor issue could resolve it forever, lets just spend the first hour now.
The issue is so minor and may never crop up again and if it does, we can spend the second hour.
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