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Consumer Awareness

Factors Causing Exploitation

How Consumers are exploited By Traders and manufactures

Limit information

limit supplies

limit competition

low literacy

- Under-weight and under-measurement

- Sub-standard Quality

- High price

- Duplicate Articles

- Artificial Scarcity

- False or Incomplete Information

Responsibility of a consumer

Rights of a Consumer

-Shopping carefully and wisely

-understanding the term of sale

-Reading and following instructions

-Getting guarantees in writing

-Saving receipts

- Asking questions at point at sale

- Keeping informed about new product

- The right to stratification of basic needs.

- The right to be informed.

- The right to get truthful and honest.

-The right to choose among products.

- The right to safety in goods and services bought.

- The right to complain

What is a consumer?

A person who has indicated his/her willingness to obtain goods or service from a supplier with the intention of paying for them.

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