TSSA

• Bachelor's degree in Electronics Engineering

• PMP and Master Project Management Certification

• 10+ years of IT Senior management experience

• 10+ years of managing ICT teams

• Extensive experience in Healthcare and ICT alignment

• Ontario Hospital Association ''Best Practice in Technology' award

• GRASP Conference Award 'Best Implementation

• IT Customer Excellence award Toronto Grace Hospital - 3 years running

* Dexter, Bryan. “Web link puts world at shut-in’s fingertips” Toronto Star 4 Oct. 2001

* Sutton, Neil. “Hospital Offers fee-based Net access” ITBusiness.ca 15 Jul. 2001 http://www.itbusiness.ca/it/client/en/TechGovernment/News.asp?id=21967&bSearch=True

* Cape, Winton “Simple Electronic Switch for Developmentally Delayed” Windows on Technology, October 1979

The chart shows a 'Magic Quadrant' analysis of your job requirements with the upper right quadrant showing how my past skills and experience match your job requirements.

The presentation then takes you on a journey demonstrating how your specific reqirements align with my past job successes.

Contact me at 416-919-9319

• Designed IT Roadmap that aligned IT employee activies with City's strategic goals to improve performance

Director Information Services

WINTON CAPE

QUALIFICATIONS

AWARDS

PUBLICATIONS

SUMMARY

Director Information Services

ENGAGEMENT

Manage the relationships with our core retail solutions development partners.

OPERATIONS

• Reduced costs of 'Patient Internet' project by engaging ICT hardware vendor to fund technoogy. Project won the Ontario Hospital Association 'Best Technology' award

Manage the Application Management & Delivery function within IT. Ensure solutions are implemented in accordance with established procedures and practices.

LEADERSHIP

• Created partnership between City of Brandon, Regional Health and Regional School Board to fund construction of citywide shared fiber optic data ring

Participates in forecasting trends and long-term planning for the IT department, and implements tactical plans.

• Implemented ITIL incident management best practice at City of Brandon and Champaign County Government improving IT service and support

• Partnered with IBM on delivery of upgrade solution for County's AS 400 mini-computers; presented ROI predictions to County Board

High

• Implemented Regional (USA, Canada, Costa Rica, Brazil and Columbia) IT Service Desk at World Animal Protection to better resolve issues and manage escalation remotely

• Won customer Excellence award 3 years consecutively at Toronto Grace Hospital for technology support and service

PROJECTS

• Implemented online project database, using SharePoint and City's Intranet, to provide access to project status information - charter, scope schedule

Maintains and manages the Project Portfolio, including the monitoring and reporting of key projects and the associated stakeholders, schedules, budget, and scope.

• Implemented standardized project management processes, at Parador Interactive, for tracking project progress from project initiation to closure

• Build PMO at Parador Interactive, implementing standard templates for project charter, scope, change and quality.

• Using PMBOK framework, build PMO at Champaign County Government using SharePoint and Intranet as repository for project procedures

• Introduced online project managment at Toronto Grace Hospital using Excel, Outlook and corporate Intranet to store and track project documentation

GOVERNANCE

Leads the development of the IT strategic plan and develops and implements an IT operational governance framework.

• In consultation with senior teams, developed and implemented IT Strategic Plans for City of Brandon, Champaign County Government and Toronto Grace Hospital that aligned with corporate strategy

• Implemented IT Governance at City of Brandon and Champaign County Government to reduce project costs and align IT activities to strategic objectives

TEAMWORK

• Adapting Balanced Scorecard for IT, designed IT strategic map with accompanying metrics for monitoring progress

Actively interacts with TSSA’s Senior Management and Leadership Teams across all departments to remain aligned to TSSA’s business strategies and initiatives.

• Worked with States Attorney to develop data analytics strategy and implement process for justice information workers with online access to statistical reporting using corporate Intranet

• Coached staff at Regional offices on use of project management processes and template use

• Facilitated mission and vision workships at City of Brandon to align IT department initiatives with City's Strategic goals

Job Experience that I have that is ... NOT required in job

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My Experience

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Job Experience that I don't have ... that is NOT required in job

Your Requirements

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Director, Information Technology Markham, ON, Canada ABOUT CITRON HYGIENE

With over 40 years of experience, Citron Hygiene (Citron) is a leading provider of washroom hygiene, pest control, chemical, industrial washing and life safety services for commercial facilities. By combining innovation and service excellence, we help Commercial Building owners and managers deliver award winning environments to their employees, customers, and guests. The design and delivery of Citron’s services and products reflects their deep understanding of commercial facilities, their focus on creating successful customers, and their respect for the environment.

PURPOSE This position is to effectively design, develop, implement, operate and manage the technology, computing and information systems of Citron Hygiene. In this role you will initially manage an annual operating budget worth over $1,000,000 and capital expenditure projects worth over $500 000.

RESPONSIBILITIES Develop a core short and long-term Technology roadmap for Citron Hygiene aligned with the Business Objectives and Corporate plan. Lead the delivery of key programs / initiatives of the Citron Hygiene Technology roadmap. Oversee the implementation of system enhancements in support of business needs to drive automation and efficiency. Assess existing technology (capacity, performance, currency, fit/gap versus business needs) and recommend and plan overhaul and replacement Select and manage Technology vendors and partners. Support the boarding of new customers and / or new business and the commercialization of new services. Maintain and update technology platforms and enforce security standards Consult the business on all aspects of their technology and computing needs Manage Technology team performance, resources, structure and retain and motivate team members Manage and control Technology spend and identify opportunities for cost efficiencies Develop and manage the department’s annual business plans in support of the annual, mid and long-term business plans Support in the management of the Business Continuity Management Plan REQUIREMENTS Experience with the development / implementation / integration of applications such as Voice over Internet Protocol (VOIP), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Warehouse Management Systems (WMS), Fleet Tracking (GPS), Supply Chain software and e-commerce or similar platforms Strong leadership/ people management experience Systems integration experience Knowledge of field scheduling and resource management platforms an asset Knowledge of project delivery in supply chain or field services industry an asset Strong financial understanding and familiarity with budgetary planning and cost reporting Experienced and comfortable presenting to senior level executives Demonstrated ability to handle complex relationship/partner issues Team builder and team player who is motivated by shared achievements Strong business acumen with analytical ability to assess the business and drive the organization forward