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Leadership in Bureaucracy

  • Charismatic Leader
  • Traditional
  • Heroic Role

Institution depends on the leader who is the "apex of a pyramid- the ultimate recipient of all information" (p. 123)

Superhuman leadership

Question: Is this realistic today?

withhold data on poor performance

Just a number, assembly line

replaceable

Unique situations can be problematic

WEAKNESSES

oppressive to professional

division of labor isolates individuals

"that question is above my pay grade"

Ground Hog's Day Syndrome

"Vicious circles"

Ensures fairness

Promotions based on merit

Valued on productivity not personality

STRENGTHS

organizational repertoires

Chapter 5

The Bureaucratic Institution:

Rationalizing Structure and Decision Making

SOP's

"When structure and technology "fit" members may have a feeling of competence and accomplishment

rational

CHARACTERISTICS OF BUREAUCRATIC SYSTEMS

  • "Tall" systems have more levels, "flat" systems have less, higher education normally are much "flatter" than business organizations."
  • The closer to the top, the more important the department is considered and the easier it may be to get funding.
  • Rules and regulations are the life blood of the bureaucracy and provide

Stability are tools and may be good or bad.

Stability but halts progress, it can help change or hamper it.

BUREAUCRATIC SYSTEMS VALUE

The bureaucracy lens is borrowed from Blau "the type of organization designed to accomplish large-scale administrative tasks by systematically coordinating the work of many individuals." (p. 7)

You have amnesia, everything you know about bureaucratic systems is forgotten.

  • efficiency and effectiveness
  • organizational structure-vertical "lines of authority" or "lines of communications"
  • rules
  • hierarchical control systems
  • limited responsibilities
  • division of labor
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