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Now that you've heard the facts, what do you think now?
1. How should organ allocation be conducted?
2. Should health care institutions become more profit-oriented or patient-centered?
Dilemma: As a health care administrator, do you focus more on maximizing profit or maximizing quality of patient care?
the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.
1. Non-profit
2. For-profit
3. Government operated
1. Obtain a physician referral
2. Contact a transplant hospital
3. Schedule an appointment for evaluation
4. Ask questions to learn as much as possible about your candidacy during the evaluation
5. If deemed a good transplant candidate, placed on national waiting list.
UNOS: maintains a centralized computer network, UNetSM, which links all organ procurement organizations(OPOs) and transplant centers
1.Patient experience
2.Process quality
3.Mortality rates
4.Readmission rates
5.Hospital Safety Score
Key Dimensions of Quality of Care
1. Appropriateness 4. Continuity 7. Efficiency
2. Availability 5. Effectiveness 8. Prevention
3. Competency 6. Efficacy 9. Respect & Caring
1. An individual, such as a member of the public, brings an issue to the attention of the OPTN/UNOS.
2. OPTN/UNOS committees discuss the issue and consider recommending a new policy or policy change.
3. Patients, OPTN/UNOS members and the public comment on any proposed policy change or new policy.
4. The OPTN/UNOS committee considers all public comment before recommending a policy change of new policy to the OPTN/UNOS Board of Directors.
5. The OPTN/UNOS Board of Directors votes on whether to adopt the policy change or new policy.
6. OPTN/UNOS submits the policy to the Department of Health and Human Services (HHS) for review and approval. Organ allocation policy is voluntary until approved by HHS.
Through its various committees, anyone, at anytime, can bring an issue to the attention of the OPTN/UNOS
NOTE: Transplantation is the ONLY field in medicine in the U.S. in which patients have a formal role in making policies.
n. - a complex situation that often involves an apparent mental conflict between moral imperatives, in which to obey one would result in transgressing another