CoA Innovation Office Timeline & Budget

Consulting

City of Austin Innovation Office

Timeline

Journey to build an innovation capability

Key budget items

Getting Started

March 2014

Summer 2012

Key budget items

Phase Three

Phase Two

Phase One

2014

FY16 budget

$760,000

2015

FY17 budget

$716,000

Focus on Deploying

Focus on creating

Chief Innovation Officer start date

Focus on learning,

and building capacity

Full-Time Equivalent Positions

Figure it out; get on the same page

Budget amended to include 2 positions for a new Innovation Office

Chief Innovation Officer salary & benefits full fiscal year.

Full-Time Equivalent Position

Business Process Consultant (role: Innovation Catalyst) salary & benefits from end of January through end of fiscal year.

Chief Innovation Officer salary & benefits from March 24-end of fiscal year.

Back Story

Community Engagement Consultant (role: Open Innovation Community Manager) salary & benefits from end of March through end of fiscal year.

$103,398 in actual salary+benefits accrued in FY14

Business Process Consultant, Sr (role: Portfolio Manager, Project closer) salary & benefits from beginning of April through end of fiscal year.

Temporary Position

Subject

What the job feels like at first:

$378,260 in actual salary/benefits cost for FY15

In June 2012, the Community Technology and Telecommunications Commission recommended creation of an Innovation Office, and funding for the office was included in the fiscal year 2013 budget (volume II, page 7). Recruiting for the position began in the summer 2013. The position description was created with input from multiple city departments and citizen stakeholders, including the Community Technology and Telecommunications Commission and Open Austin.

On December 17, 2013 City Manager Ott named first Chief Innovation Officer. The Innovation Office launched March 24, 2014, with Kerry O'Connor becoming the City of Austin's first Chief Innovation Officer.

Design Researcher and Project Coordinator for projects related to ending homelessness; temporary salary only starting in September 2015.

$497,392 in actual salary/benefits costs as of July 28, 2106 for FY16

Training

$146,500

For more info, see:

• The City of Austin Innovation Community of Practice: https://civicinnovation.bloomfire.com/posts/957984-city-of-austin-innovation-office
• September 12, 2012 Code for America Blog documenting the origin of the Innovation Office: https://www.codeforamerica.org/blog/2012/09/17/austin-launches-innovation-office/

(all in house, train-the-trainer)

$0

Advice from private sector:

Consulting

Humantific - complexity navigation series: co-creation, problem-framing, design research, visual sense-making

Tech Ranch - business model canvas

https://hbr.org/2014/11/a-chief-innovation-officers-actual-responsibilities

$48,500

$11,500

UpStream Thinking - Design Research project framing for Emergency Medical Services

Reboot - Design Research framing for Open Government Partnership, Travel to ATX Hack for Change

$32,024

$1721

Center for Citizen Experience (travel & speaking fee to ATX Hack for Change)

http://www.slideshare.net/HumantificSensemaking/innovation-methods-mapping

http://www.slideshare.net/HumantificSensemaking/innovation-methods-mapping

By summer 2014, City Management decided the business model: an internal consultant, facilitator.* In FY15, we will hire accordingly.

Travel

(* the website that reflects this vision was created in FY16 on Github)

$20, 342

In With Forward Residency - Toronto

$6759

Calendar year 2016 achievements

(as of July 28)

LabWorks London - worldwide gathering of public & social sector innovation labs (3 employees)

Open Government Partnership Summit - Mexico City

Code for America Summit - Oakland (17 employees)

SXSW Civic Tech Pitch Competition for the U.S. Conference of Mayors

Open Government Partnership Pioneer Pilot City

$670

In-house training for Departmental Innovation-teams

$24,006

Calendar year 2014 achievements

Training in different Innovation Methods

New City Council Orientation Design

& briefing book app (Bloomfire)

Multi-sector co-creation of Digital Inclusion Strategic Plan - facilitated in house in 5 months.

Calendar year 2015 achievements

Launched an Idea Accelerator for City employees

Co-Creation Across Sectors for the Innovation Zone (UpStream contract)

Co-Creation at the Spirit of East Austin

https://spiritofeastaustin.bloomfire.com/

Open Innovation for Austin Resource Recovery

(In contrast, Portland's plan development cost $35k and is a 3 yr process)

ATX Hack for Change project to de-wonkify Open Government

Duarte Visual Storytelling

[Re]Verse Pitch Competition - keeping raw materials out of the landfill by recruiting entrepreneurs to help

Launched the Design, Technology, and Innovation Fellows Program - projects start in September.

Produced ATX Hack for Change

while St. Edwards was short-staffed.

Strategic Co-Creation

http://reversepitch.org/

Insights Campaign - "You said, We heard, We Decided"

Diversity of changemakers

Synthesized 1990 individual sticky notes:

https://prezi.com/odrcaq3iommt/v2-spirit-of-east-austin-analysis-informing-projects-that-face-east/

http://insights.austintexas.gov/Austin/home

Business Model Canvas

Gender diversity

Project completion rate

Finished the Innovation Office business model and business plan

Why all the travel?

This unique conference offered a rich diversity of innovation teams and labs currently active across the world working on a range of complex challenges. We explored every single innovation method being brought to bear in civic innovation.

http://www.nesta.org.uk/events/labworks-2015-programme

This social innovation lab brings human-centered design and prototyping to a homeless drop-in center. They offered a 5-day immersion to learn and practice the method in context.

Toronto

https://endinghomelessness.bloomfire.com/posts/1139798-moving-forward-after-inwithforward

This summit is a roll-up-your-sleeves conference that brings together government innovators, civic-minded technologists, and entrepreneurs

Oakland

Chief Innovation Officer Kerry O'Connor joined the City of Austin from the U.S. State Department, after serving as a diplomat at 2 U.S. Embassies an innovation catalyst for 6 years. She brings a experience and lessons in civic innovation from around the world.

http://archive.codeforamerica.org/summit/schedule/#wednesday

A 70 country partnership committed to accountability, transparency, citizen participation, and new technologies that strengthen governance. A new pilot program more proactively involve subnational governments. Austin is now a parter.

Mexico

City

Those city employees who attended Code for America were asked to make commitments to technology innovation as part of their scholarship to attend

http://www.opengovpartnership.org/how-it-works/subnational-government-pilot-program

The Power of Weak Ties: Global Learnings