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Components of the Empowerment Process

Coms 318- Bethany Klanderman

3 Components of the

Empowerment Process

Summary

1. Modifying the Environment

2. Building Intrinsic Motivation

3. Supplying Resources

3 Components of the

Empowerment Process

ACTIVITY

Give an example of a time where you were in an environment that followed the empowerment process.

1. Modifying the Environment

2. Building Intrinsic Motivation

3. Supplying Resources

Example of the Empowerment Process

Techstar Industries

Problem: For profit to be made Techstar must produce 600 usable boards with fewer 10 rejects during 8 hours.

Actual: 500 usable boards, 30 defective boards each shift.

1. Modifying the environment:

Tom Friedman gave operators the control of improving productivity

2. Build Intrinsic Motivation:

Operators had a choice on how they wanted to fix and complete their work. Power was given. Solution was made.

3. Supplying Resources :

Tom gave them the support and reconfigured the line.

Resulting in more productivity in 3 months.

Component 3: Supplying Resources

- No follower can complete a task without the proper resources.

- Leaders supply the resources to the follower

Component 2: Building

Intrinsic Motivation

- Empowered followers are energized to complete their tasks and take an active approach.

Four main Factors:

1. Meaning- Give the individual value and purpose in their roles.

2. Choice- Individuals have a choice of how to complete their position

3. Competence- Give the individual personal power.

4. Impact- Can influence the environment of organization.

Component 1: Modifying the Environment

- Removing situational factors that lead to feeling powerlessness.

Causes of Powerlessness?

- Shift descision making authority to followers

3 Components of the

Empowerment Process

1. Modifying the Environment

2. Building Intrinsic Motivation

3. Supplying Resources

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