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3 Components of the
Empowerment Process
1. Modifying the Environment
2. Building Intrinsic Motivation
3. Supplying Resources
1. Modifying the Environment
2. Building Intrinsic Motivation
3. Supplying Resources
Techstar Industries
Problem: For profit to be made Techstar must produce 600 usable boards with fewer 10 rejects during 8 hours.
Actual: 500 usable boards, 30 defective boards each shift.
1. Modifying the environment:
Tom Friedman gave operators the control of improving productivity
2. Build Intrinsic Motivation:
Operators had a choice on how they wanted to fix and complete their work. Power was given. Solution was made.
3. Supplying Resources :
Tom gave them the support and reconfigured the line.
Resulting in more productivity in 3 months.
- No follower can complete a task without the proper resources.
- Leaders supply the resources to the follower
- Empowered followers are energized to complete their tasks and take an active approach.
1. Meaning- Give the individual value and purpose in their roles.
2. Choice- Individuals have a choice of how to complete their position
3. Competence- Give the individual personal power.
4. Impact- Can influence the environment of organization.
- Removing situational factors that lead to feeling powerlessness.
Causes of Powerlessness?
- Shift descision making authority to followers
1. Modifying the Environment
2. Building Intrinsic Motivation
3. Supplying Resources