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Communication Plan
3
References
Forms of Communication
Conflict Resolution
Telephone
- Erlacher, J. (2013). Four tips for effective face-to-face communication. Retrieved from: https://www.linkedin.com/pulse/four-tips-effective-face-to-face-communication-jolene-erlacher
- Hackman, M. & Johnson, C. (n.d.) Leadership: A Communication Perspective (6th Ed.). Retrieved from https://books.google.com/books?hl=en&lr=&id=9V4WAAA AQBAJ&oi=fnd&pg=PR1&dq=school+leadership+and+com munication&ots=pyazptWRLw&sig=o-Cbx6Oq- tMNrXUvjGC6_Q_t0zY#v=onepage&q=school%20leaders hip%20and%20communication&f=false
- Koltai, A. (2013). 7 simple examples of business email writing in english. Retrieved from: https://www.myenglishteacher.eu/blog/7-simple-steps-to-improve-business-email-writing-skills-in-english/
- Sweeney, D. (2011) Student-centered coaching: A guide for K-8 coaches and principals. Thousand Oaks, CA: SAGE
Face-to-Face Meetings
-Formal
-Informal
Telephone
- State the issue
- Schedule a follow-up
Face-to Face
- Documentation of the conflict
- Report incidence to building supervisor
- Follow chain of command
- If not satisfied, follow up with school's policy on formal complaint procedures
Erlacher (2015) concludes face-to-face "basic communication skills have become less habitual and can require some extra effort".
Use these four tips:
- Smile
- Eye Contact
- Pause
- Ask Questions
- Subject Line
- Simple Sentences
- Who is the reader
- Grammar
- Be positive
- Get feedback
(Koltai, 2015)
Communication Procedures at C-EB
Communication Plan
Kit Veit
CUR/540
Feb. 20, 2017
Stakeholders
C-EB has created a Communication Procedures for teachers, parents, and students. The goal of this plan is to create and implement effective communication of all stakeholders.Hackman and Johnson (2013) state "the goal of communication is to create a shared reality between message sources and receivers" (p. 6).
Active Listening
The C-EB school values all of its stakeholders; therefore has created a communication plan for all.
Students
Face-to-Face
Formal
Informal
Teachers
Parents/Guardians/Community Members
Face-to-Face
Formal
Informal
Face-to-Face
Formal
Informal
Telephone
- Paying attention to what is said
- Do not talk over anyone.
- Do not finish sentences of others
- Demonstrating your knowledge of what has been said
- Do paraphrase what has been said (Engage and Respond)