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- Take client support requests and take measures to fulfill requests
- Troubleshoot equipment such as printers and scanners and other peripherals
- Take telephone calls from clients and ask questions and problems to them
- Handle IT related documentation and make sure that all suppliers are available
- Assist in gathering requirements and developing appropriate reports for NBI personnel particularly for Agents.
Weekly Accomplisments
COMPANY PROFILE
10 Departments
RD. Atty. Romulo Z. Asis
Awards/Achievements
125 Upper Session Road, Baguio City
Vission
Mision
- Assist in performing hardware and software installation procedures
- Perform software configuring on computers and laptops
- Provide support in diagnosing hardware and software issues activities
- Lay cables and wires for netwoks and ensure that they are in good working order
- Assist in handling data migration duties
- Document all processes in reference manuals for the purpose of training and guidance
JOB DESCRIPTION
- Assisting any complainant with NBI Personnel integrated security system and physical control solutions that will proprietary and confidentiality of data.
- Assist with any activities which may include one of more of the following: Configuring and validating security systems and physical controls and testing security products and systems to detect security weakness.
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