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Change Model

‘Plan, Do, Study, Act’ (PDSA)

  • Small-scale testing before implemented
  • Saves time & resources
  • Decreases risks
  • Lessons learnt through feedback (NHS Institute for Innovation & Improvement, 2013)
  • Paperwork produces best outcomes for child (Munro, 2011; Taylor et al., 2014)

Resources

  • Mentors
  • Safeguarding lead nurse
  • NICU nurse
  • Staff nurse email feedback
  • Documentation panel
  • Policies & guidelines
  • Trial DPMs

Barriers

  • Unread emails
  • Time
  • Few DPMs
  • More paperwork (DTHFT, 2011; RCN, 2013; NMC, 2015)

references

Facilitators

  • Mentors
  • Safeguarding nurse
  • NICU nurse
  • Documentation panel

Background

Lessons learnt

  • Safeguarding protocols
  • Discharge planning
  • Innovation implementation
  • Holistic & comprehensive care
  • Best outcomes for child

Cornwall Partnership NHS Foundation Trust (2015) Discharge planning meeting best practice guidance (children’s). Unpublished.

Department of Health (DH) (2002) What to do if you’re worried a child is being abused. London: DfES.

Derby Teaching Hospitals NHS Foundation Trust (DTHFT) (2011) Trust policy and procedure for the discharge of inpatients. Unpublished.

Intercollegiate Guidelines (2010) Safeguarding children and young people: roles and competencies for health care staff. London: RCPCH.

HM Governement (2010) Working together to safeguard children. London: DCSF.

Munro, E. (2011) The Munro review of child protection. London: The Stationary Office.

NHS Institute for Innovation and Improvement (2013) Plan, do, study, act (PDSA). Available at: http://www.institute.nhs.uk/quality_and_service_improvement_tools/quality_and_service_improvement_tools/plan_do_study_act.html [Accessed 5 October 2015].

NHS Midlands and East (2012) Safeguarding children. Available at: http://lrsb.org.uk/uploads/safeguarding-children-prompt-card.pdf [Accessed 5 October 2015].

Nursing and Midwifery Council (NMC) (2015) The code: professional standards of practice and behaviour for nurses and midwives. London: NMC.

Royal College of Nursing (RCN) (2013) Nurses spend 2.5 million hours a week on paperwork- RCN survey. Available at: https://www.rcn.org.uk/newsevents/press_releases/uk/cries_unheard_-_nurses_still_told_not_to_raise_concerns [Accessed 7 December, 2015].

Taylor, M., McNicholas, C., Nicolay, C., Darzi, A., Bell, D. and Reed, J. (2014) Systematic review of the application of the plan-do-study-act method to improve quality in healthcare. BMJ Quality and Safety. 23(4): pp. 290-298.

  • DPMs bring together health care professionals
  • Identify needs
  • Develop action plan
  • Identify implementers (CPNHSFT, 2015)
  • E.g. complex needs or social concerns
  • No structured documentation

Rationale

  • Record keeping essential for:
  • Accountability
  • Assembly of facts
  • Clarity over responsibilities
  • Appropriate & timely interventions (HM Gov, 2010; NHS Midlands & East, 2012)
  • Department of Health: careful & detailed notes (DH, 2002)
  • Poor communication/ information-sharing identified in safeguarding enquiries (Intercollegiate Guidelines, 2010)

Discharge Planning Meeting Documentation