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Transcript

Data Collection Procedure

To collect our data, Chelsea Sulkey observed her customers at the CVS pharmacy where she works. She rated their patience levels according to our patient or not patient definition and recorded the data for our group to review.

Observed Data

Defining Patience

We can define patience through observable body language as well as verbally.

Patient Not Patient

asking one question asking multiple

taking a seat foot tapping

smiling frowning

talking with others huffing

eye rolling

verbal hostility

Conclusion

Although our research concluded insignificant data, and proved our hypothesis wrong we still observed some interesting results. We found that in fact more men showed signs of patience over women, and as a whole the numbers of impatient customers was greater than that of the patient customers.

Expected Data

Hypothesis

Men and women have different social skills, with this study we are questioning who is more patient while picking up a prescription. We hypothesized women will exhibit greater observable patience because they tend to be more social and talkative.

Chi Squared Test of Significance

Which gender is more patient when waiting for prescriptions?

Variables: Sample Study:

Men CVS Pharmacy

Women Customers

Χ^2 =3.05 Insignificant

Degrees of Freedom:

(2-1) x (2-1) = 1

Χ^2 (1, n=120)=3.05, p<.05

Gender & Patience Levels