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EFFECTIVE LISTENING (HURIER MODEL)
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EFFECTIVE LISTENING (HURIER MODEL)
CONCLUSION
“I tell you everything that is really nothing, and nothing of what is everything, do not be fooled by what I am saying. Please listen carefully and try to hear what I am not saying.” Charles C. Finn.
THE PROCESS OF UNDERSTANDING
Communication also occurs in one-way settings:
Communication occurs in two-way settings:
Questions are very important in the listening process because they show the speaker whether or not you understood or misunderstood the message.
The proper thing to do in a setting where you are receiving information but cannot respond, such as lectures and meetings, is to take notes.
Empathy
- Behavior empathy
- Cognitive empathy
- Perceived empathy
THE PROCESS OF INTERPRETING
Your brain needs a workout too
- Read challenging information
- Do crossword puzzles
- Brain teasers
- word problems
“The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.” Ralph Nichols
According to Dave Leathers, “Our quest for meaning in this world begins and ends with a facial expression”.
THE PROCESS OF REMEMBERING
3 basic types of memory immediate, short-term, and long-term.
Here are few tips for maintain a strong memory:
- Limit your alcohol intake
- Eat a diet low in cholesterol
- Exercise for 30 minutes a day, most days of the week
- Take your medication as prescribed
Short-term memory is called the working memory.
3 Reasons Why We Forget
"In one ear and out the other" this is the immediate memory
- Retroactive Inhibition
- Rigid Thinking
- Primacy and Regency
The Long term memory is called the data bank
THE PROCESS OF HEARING
Hearing Involves 3 Interrelated Stages
“Talk less—you will automatically learn more, hear more, see more—and make fewer blunders.” Mark McCormack
- Reception of sound waves
- Perception of sound brain
- Auditory association
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