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Trouble At City Zoo
38
Thank You!
Implementation
Education and Communication
1.
Developing Positive Relationships
2.
3.
Implementing Changes Fairly
Problem
- Abuse of power by the BPC
- Lack of clarity of job responsibilities
- Lack of communication, teamwork, and accountability
- Lack of leadership
Analysis
Choice
Situation
The lack of structure within the BCP and the organization has lead to ambiguity among employees' roles.
Change for a better BPC...
Recommendations
•Lack of a team mentality
•Death of Animals
•Bad press
•Irresponsible management
Change for a better future.
- Overload of power and responsibility
- Abuse of power due to responsibilities placed on the BCP
- Conflict between members and management
- Remodel the structure of the BPC
- Make changes to the internal affairs of the groups
- Meetings (Department and Company)
- Veterinary staff report to CEO
- Form goals among each group
- Upper management provide reinforcement
- Hire a PR specialist
Evaluate
Criteria
1.
- Curators will be resistant to change
- Risk of "groupthing"
A Functional Work Environment
2.
- Costly to hire a general curator
Cooperation and Trust
3.
Trouble At City Zoo
- Results determined by employees' willingness to participate and cooperate
Positive Public Image
BUSI 1215: Organizational Behaviour (R12)
Case Analysis, Fall 2015
R.I.P Medusa
Alternatives
1. Remodel the BPC
2. Eliminate the BPC; hire a General Curator
3. Hire an organizational behavior specialist
and hold an information seminar