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Healthcare Manager

Organization

Staff & Providers

Nurse

Value Drivers in

Patient-Centered Model

Patients

-Needs to be able to

understand how

patients, will

see, hear and feel

the results, no matter

what the results are

  • Operational
  • The system as a whole
  • Strategic
  • Breaking down the healthcare silos
  • Societal
  • Access to high quality care &

increased patient satisfaction

  • Individual
  • Active involvement

Patient/Consumer

The Patient Centered

Care Model

  • Quality of the doctor/patient relationship
  • Better clinical outcomes
  • Improved patient satisfaction
  • Lower utilization rates

Reason the topic was chosen:

Physician

"Patients want a personal relationship with their doctor, good communication and empathy."

We wanted to see how effective the patient centered care model was for different providers.

Arli Evangelista, Sophia Reyes, Jade Lieu, and Malaiya Khantakharn

  • HSM
  • Nursing

Healthcare that establishes a partnership among practitioners, patients, and their families (when appropriate) to ensure that decisions respect patients' wants, needs, and preferences and that patients have the education and support they need to make decisions and participate in their own care” (Barr, 2009)

Relevance

What is the Patient Centered Care Model?

What patients want from their providers is a

personal relationship, communication, and empathy.

Conclusion

Discussion Questions

  • Have any of you experience this model firsthand?
  • How effective is patient centered care in today's society?
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