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Winterhalter Company Presentation 2016

english
by

Winterhalter Gastronom GmbH

on 10 February 2016

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Transcript of Winterhalter Company Presentation 2016

Winterhalter
the specialist for commercial warewashing systems.
A Strong
Company

Everything
from a Single
Source

After Sales
Support

Family-Owned Business
„Success is always a team effort.“
(Karl Winterhalter)
Founded in 1947 by Karl Winterhalter
Owner-operated in the second and third generation
Loyalty and reliability vis-a-vis partners
Customer Orientation
Sales
Support

Outstanding
Products

Marketing
Support

Please use the arrows below to navigate.
Facts and Figures
Specialist for commercial warewashing solutions
More than 1,200 employees on a world-wide basis
About 40 proprietary sales organizations
Local market development by Winterhalter
2015 sales volume: EUR 250 million
Headquarters: Meckenbeuren (DE)
Production plants: Meckenbeuren and Endingen (DE), Rüthi (CH), Rayong (TH)
Awards
Grünes Band - Prize for sustainability (2014)
Best of Market (2012)
BestMarke / BestBrand (2011)
Fair Company (2011)
TOP 100 Innovator (2010)
Certifications
Comprehensive international certification for quality, the environment, industrial safety and health protection
EN ISO 9001 (quality management), EN ISO 14001 (environmental management) and BS OHSAS 18001 (industrial safety management)
LGA tested – cleaning performance (PT Series/2013/DE)
Host SMART Label Award (2015/IT)
FSCI Manufacturer of the year (2015)
INTERGASTRA Innovation PRIZE (2014/DE)
Hotel & Design Award (2013/AT)
Green Apple Award (2012/UK)
Equipment Excellence Award (2010/UK)
EQUIP`INNOV (2010/FR)
...
Company awards:
Product awards:
Innovations
„Your customers profit from optimal solutions because we have already developed tomorrow's standards today.“
Own research and development departments for machines, water treatment, racks, detergent and washing-hygiene products
Permanent exchanges with end customers, service and trade partners, consultants and suppliers
Close collaboration with institutes, universities and external development partners
Quality
More than 60 years experience in commercial warewashing
Quality made in Germany & Switzerland
Extensive laboratory tests and practical tests
High-quality materials
Optimal serviceability
Low servicing needs
The latest production facilities and processes
High level of identification of the employees with "their" products
Comprehensive quality assurance
Economic Efficiency/
Environment
Hygienic Safety
Participation in international associations and work groups
Adherence to the national hygiene regulations
Washing process in accordance with DIN standards
HACCP-conforming monitoring possibilities
Technologies for reducing the consumption of resources
irt (intelligent resource technology)
Environmentally friendly detergents
Recyclability of the machine components
Winterhalter Innovations
Colour-coded, single-button operation
Touch screen display
Heat pump ClimatePlus
Heat recovery Energy and EnergyPlus
Variable washing pressure adjustment VarioPower
Driven rinse system
Full-flow filtration
Elliptical wash fields
180° pivoting hygienic doors
Glass and cutlery washing sorted by type
...
Winterhalter
Hygiene Standards
Deep-drawn hygienic tanks
180° pivoting hygienic doors
Efficient wash water filtration systems including a sediment sensor
Thermostop
Self-cleaning programme
Comprehensive error management
Hygiene logs
...
Machines
„We assume responsibility
for a perfect cleaning result.“
Under counter
Pass-through
Water Treatment
Racks
Detergent
Rinse aid
Additional products
Kitchen hygiene
Hand care
Plastic racks
Plastic coated wire racks
Stainless steel racks
Rack accessories
Full demineralisation
Reverse osmosis
Target Groups
„Winterhalter delivers practical solutions from the market for the market.“
Hotel industry
Restaurants and catering
Food service industry
Commercial catering
Bakeries
Butcher's shops
Customer Benefits
Individual solutions in line with the requirements
Simple, intuitive machine operation
Well thought-out hygiene concept
Maximization of the potential for savings
Easing of the burden on the personnel
World-Wide Customer
Proximity
References
Opera House, Sydney
Distributors all around the world
International sales organizations
Country-specific contact persons in the branch offices and in the headquarters
One-stop solution for the overall topic of washing equipment
Components of the warewashing system interact perfectly
Coaching
„We offer you comprehensive support for our mutual success.“
Support and guidance from Winterhalter employees:

On site
Individual
Personal
Professional
Training
Sales training for all products (on site, in the branch offices, in the headquarters)
Training truck (at the dealer/service partner)
Training in national languages
Sales Instruments
Planning
Oriented towards the end customer
Comprehensive
In national languages
Hotel Yas Marina, Abu Dhabi
Hotel Taj Mahal, Mumbai
Hotel Mandarin Oriental, Beijing
Hotel Burj al Arab, Dubai
Hilton Hotels
Allianz Soccer Arena, Munich
Hotel Banyan Tree, Bangkok
Support from the planning department
Training
„With our portfolio you can also provide professional support and guidance for your customers after the sale.“
Technical training (on site/in the branch offices/ in the headquarters)
Training Truck (at the dealer/service partner)
Training in national languages
Technical
Documentation
In up to 24 languages
Practical and easy to understand
Service CD
Laboratory Services
Service and Spare Parts
Support for application problems from our experts
e.g. water analyses in our own laboratory
Technical Support
Maintenance Agreements
Customer retention after the sale of the machines
Development of additional sales potential
Examples of
Documentation
Operating instructions
Lists of spare parts
Connection diagrams
Installation specifications
Technical data
Service instructions
Movies and animations
...
Qualified service partners
Short reaction times
On-site storage
Fair price level
Support for technical questions
Experts on site
Central support department at the headquarters
„The 360° communication package provides assistance in every phase of the sales process.“
Digital Media
PR
Brochures
Flyers
Mailings
Price list
Presence on worldwide exhibitions
Support for partners
Exhibition/Events
Mobile Services
Home page
Microsites for special topics
Animations
Press releases
Backgrounders
Advertisements
Energy calculator app
Product configurator app
Print
at the headquarters
and on site
Detergent and Washing-Hygiene Products
Utensils
Transport
Softening
Partial demineralisation
Full transcript