Family Service Restaurant

Family Service Restaurant

Service Style

Experiences

Family Service Style

• Large platters of the food placed on the center of the table, so guests can share and serve themselves.

Regular Service Style

Food Serving

All together

How to serve people

-Nice dinning environment

-Good service

-Price is a high than average.

-Food is fresh, but the topping on the pizza is too little.

Choose

-Most food are prepared fresh at the restaurant.

-A fraction of them are shipped in.

Clientele

-When guests come they will bring the menu and ask "what do you want to drink?"

-Then they will give a glass of water and your drink

-If you order tea, and then they will give you a tea cup and a tea pot

- Clean all together when guests finished except the beverage.

-Always check table

• How is everything going?
• Is everything OK?
• Enjoy your meal (when the food served)

One by one

Varieties

-Family

-Old people

-Young people

(couple, students etc.)

Olde Tyme Pizza

Decoration

Employees

Menu

In the normal, they have 8 employees

• four in the kitchen
• two servers
• one manager

Name: Cynthia, Teresa

Course: FBSR 1032

Date: Nov 1st, 2013

Professor: Kim Garron

In the summer time, they have around thirteen

employees

• seven in the kitchen
• five servers
• one manager

Responsibilities

-Pizza

-Pasta

-Donairs & Pitas

-Entrees

-Appetizers

-Salads

-Children's Menu

-Extras

-Beverages

Uniform

-Black T-shirt with Olde Tyme Pizza logo

-Black pants

-Black apron

-Proper black shoes (not easily slipped)

Ownership of the Restaurant

Social Media Audit

-Afshan

-Bob Lord

Definition

-Key search Term: Olde Tyme Pizza

-Social Media Highlights: St. Andrews by-the-Sea New Brunswick; Tripadvisor.ca

Reference

Family restaurant evolved from the coffee shop style of restaurant. They are generally located in or with easy access to the suburbs. Most offer an informal setting with a simple menu and service designed to please all the family. Some of those restaurants offer alcoholic beverages, which mostly consist of beer, wine, and perhaps a cocktail special. Usually, there is a hostess/cashier standing near the entrance to greet and seat guests while food servers take the orders and bring the plated food from the kitchen. Some of them have incorporated salad and dessert bars to offer more variety and increase the average check.

John R. Walkwr. (2013). The Restaurant Business. In William

Lawrensen & Alexis Biasell (Eds.), Introduction to Hospitality Management(pp. 177-217). New Jersey, NJ: Prentice Hall

-Recommendation:

• Use the Facebook or Twitter to market the restaurant
• Set up their own official website

St. Andrews by-the-Sea New. (2013). Olde Tyme Pizza & Waterfront

Patio. Retrieved from http://www.standrewsbythesea.ca/visit/ business-directory/Restaurants-%26-Specialty-Foods/Olde-Tyme-Pizza-%26-Waterfront-Patio/details

TripAdvisor. (2013). Olde Tyme Pizza. Retrieved from

http://www.tripadvisor.ca/Restaurant_Review-g182147-d3428789-Reviews-Old_Tyme_Pizza-Saint_Andrews_New_Brunswick.html

Foundation Information

Restaurant Name: Olde Type Pizza

Address: 153 Water Street, St.Andrews, NB, Canada, E5B 1A8

Phone Number: (506)529-8800