1
Organizational Analysis:
The Inner Workings of Power Systems and Training Department
OTMT 670
Arctic Fox Consulting
COMPANY OVERVIEW
MULTIPLE PERSPECTIVE ANALYSIS
CONTINGENCY ANALYSIS
Multiple Perspective Analysis
ORGANIZATIONAL CHANGE PLAN
DEFENDER
ANALYZER
PROSPECTOR
AGENDA
UNCERTAINTY
READY.SET.POLL!
- Founded in 1902
- Serves the City of Los Angeles and Pasadena Bishop, Culver City and West Hollywood
- Diverse Portfolio
- Launch pioneering initiatives
- LADWP uses a diverdified mix of energy sources
- LADWP supplies electricity to 1.4 million
HIGH
MODERATE
LOW
@
POLLEV.COM/CAROLINESTAU908
Issue 1:
Retention of trainees after program is complete.
ENVIRONMENTAL SCANNING
- COMPANY OVERVIEW
- MULTIPLE PERSPECTIVE ANALYSIS
- CONTINGENCY ANALYSIS
- ORGANIZATIONAL CHANGE PLAN
Recommendation:
- Add to the requirements of the job bulletins
- Journey level employee pay back training program costs
- Offer a delayed bonus
NONE
CONTINUOUS
Environmental Sectors Chart
Motivational Chart
JOB DESIGN
Issue 2:
There is no format for trainers to determine how their programs are doing and whether their methods are working.
Extrinsic
NON-MECHANISTIC
MECHANISTIC
Recommendation:
- Develop a feedback system
Herzberg's Concept
MOTIVATION
Main Goal:
Intrinsic
EMPLOYEE NEEDS/EXPECTION
Complexity: 10 Stability: Moderate Scanning: Regular
SELF-ACTUALIZATION
PHYSIOLOGICAL
- Maintain high level service reliability
- Keep electricity rates low
MOTIVATORS PROVIDED BY ORGANIZATION
LEARNING AND DEVELOPMENT
Environmental Uncertainty
BENEFITS
PAY-DEVELOPMENT
LADWP Power Systems Organizational Chart
Issue 3:
Shortage of linemen across the country
- DEPART HAS 9-17 TRAINERS
- 1-2 CLERICAL SUPPORT
- OVER 100 TRAINEES
- CURRENTLY 160
Organizational Chart Within Power Systems
Power Systems Safety and Training Department
Director
Frank Naglich
Recommendation:
- Expand the recruiting channels
STRUCTURE
PSS&T
Assistant Director
Brian Wilbur
ESOT
EDMT
ETAP
EMT
Superintendent
Vacant
Rick Freyre
Tony Rodriguez
David Hanson
UNDERGROUND
OVERHEAD
EDMS
SEDM
EDM
ECH
FUNCTIONAL
PRODUCT/DIVISIONAL
MATRIX
HYBRID
BUREAUCRATIC
Issue 4:
Extremely limited communication among the training teams.
MANAGEMENT STYLE
Recommendation:
- Organize semi-annual seminars / workshops
TRANSACTIONAL
TRANSFORMATION
Questions and Answers