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Conclusions

Lessons

i. Value of culture

ii. Gift Cards

iii. Love and play

Recommendations

i. Improve feedback

ii. Formal goals

iii. Don't change pay

iv. Acknowledge improvements with certificates at the end of the year

"I don't know how it started either. All I know is that it's part of our corporate culture"

Questions!

Management Issue:

Motivation in the Workplace

What we learned

Compensation

Reward systems

Culture

  • Job Characteristics Theory
  • Bonuses
  • Compensation
  • Culture

Bonuses

Support performance based Bonuses?

Job Characteristics Theory

Culture

Even if it meant lower base pay?

"Wonderful staff"

"Cadillac of tutoring businesses"

"Great atmosphere"

Salaries

Motivation - Performance - Satisfaction

Motivator?

"Higher hourly salary"

Above, below or both?

Our Project

What is Huntington?

  • Huntington is a chain of tutoring centers
  • They offer academic tutoring and test prep
  • We partnered with the Canton, MI location
  • Our team investigated motivation in the workplace at Huntington Learning Center

  • We also investigated reward systems, compensation, and culture in the process
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