ANNUAL REPORT 2017

OVERVIEW

- PID / SSS BRANCHES

- CAPTURE ANALYSIS

- HIGH LIGHTS

- TEAM GOAL FOR 2018

PID/SSS BRANCHES

ANNUAL REPORT 2017

PID BRANCHES

POST OFFICE LIPA -

ROBINSONS MALL

POST OFFICE PINAMALAYAN

POST OFFICE ROSARIO

POST OFFICE ROXAS

- High Volume (24 daily average captures)

- Converted to FCDCO last November 22, 2017

- Transfer to Robinson Mall Lipa

- Operational 7x a week

Mon - Fri (FCDCO)

Sat-Sun (HWSW)

- 4 APOC: Mataas na Kahoy, Ibaan, San Jose, Cuenca

- 5 daily average

- APOC: Mansalay, Bongabong, Bulalacao

- Poor Signal

- HWSW: PM Ava Catapang

- 7 daily average

- Normally capturing schedule

during afternoon

- 2 APOC: PadreGarcia, San Juan

HWSW: Roshelle Diola

- 9 daily average

- 2 APOC: Bansud, Gloria

- HWSW: Joel Manalo / PM Antonio Dela Cruz

DCO: RICHIE MACALINTAL

POST OFFICE BALAYAN

POST OFFICE TANAUAN

POST OFFICE ODIONGAN

- 11 daily average

- 4 APOC: Nasugbu, Lian, Tuy, Calaca

- HSWS: Maria Victoria Valdez

- 16 daily average

- Converted to HWSW

- Transferred branch to Tanauan Old Municipal Hall

- 4 APOC: Malvar, Sto. Tomas, Laurel, Talisay

- 4 daily average

- APOC: Ferrol, Romblon, San Agustin, San Andres

- HWSW: Wyne Maye Gano

POST OFFFICE BATANGAS

POST OFFICE CALAPAN

POST OFFICE BAUAN

POST OFFICE TAAL

- High Volume ( 21 daily average captures)

- Mobile Champion Award

- 1 APOC: San Pascual

- 7 daily average

- 2 APOC: Mabini, Lobo

- HWSW: PM Charito Gonda / Irish Dumangpo

- 10 daily average

- APOC: Puerto Galera, San Teodoro, Naujan,

Victoria

- Converted to HWSW

- Transferred to Regional Capitol

- HWSW: Leigh Macalapo

- 8 daily average

- APOC: Lemery, San Teodoro, Agoncillo, Alitagtag

- HWSW: PM Sweet Hazel Aguilar / Christine Valencia

FCDCO: JANUARY ANNE DE TORRES

SSS BRANCHES

SSS LIPA

SSS BATANGAS

- High Volume (67 daily average

- BH: Edwin Eghiras

- DCO: Albert Panaligan (Regular)

- High Volume (8 daily average)

- 2 work stations

- BH: Joseph Brittanico

- FCDCO: Abegail Javier / Kimberly Concepcion

* Kimberly - Top 10 in DCO Performance Evaluation for May

SSS ROMBLON

- low volume ( 5 daily average

- BH: Roberto Marcelo

- HWSW: Ruth Bacasmo

SSS LEMERY

SSS CALAPAN

- High Volume (35 daily average)

- BH: Jessica Agbay

- DCO: Mary Joy Eguia

- High Volume (30 daily average

- BH: Imelda Familaran

- DCO: Ralph Escarez

- Top 14 for June DCO Performance Evaluation

HIGHLIGHTS

- All captures are increased by at least 10%.

- PID Lipa was converted to FCDCO and transferred to Lipa Robinsons Mall

- PID FBIOS is upgraded to 3.87 Version

- No pending unresolved records and DRR.

- All defective equipments are replaced.

PID Bauan - CPU and router

PID Roxas - Router

PID Pinamalayan - Signature Pad

PID Odiongan - CPU, signature pad and IB scanner

- Successful RnR for Team South Luzon

- No SSS pending DRR and capture issue.

PID / SSS TOTAL CAPTURES

- Continue to increase total captures for SSS/PID.

- Maintain low rate of errors.

- Maintain good team relationship.

- Continue to have good customer service.

- Minimize factors affecting volume of captures specially absences of DCO.

- Maintain the good status of WS Equipments.

TEAM GOALS FOR 2018

CAPTURE ANALYSIS

FACTORS AFFECTING VOLUME OF CAPTURES

LANCE ALAMAR

BATANGAS | OR. MINDORO | ROMBLON