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BMW Group

Shane

Wilson

Zena

Hadjiyerou

Ali

Stamm

Megan

Merlino

(Bavarian Motor Works)

Marketing Mix

Place

Product

  • Operates in almost 100 countries
  • Approx. 4000 dealers
  • Headquarters in Munich, Germany
  • The showrooms of BMW are found in the most premium parts of urban cities
  • Sleek, easy to use website
  • luxury product
  • high quality
  • excellent brand pull
  • for upper class
  • powerful engines
  • great speed
  • safe & reliable
  • BMW owns minnie

cooper & Rolls Royce

  • 15 different models
  • 3 segments-
  • vehicles, motorcycles, +

financing

Mission Statement & Strategy Number ONE

Marketing Metrics

Mission and

Strategy Number ONE

  • BMW has a mission statement, but their strategy is how the company strives to achieve its goals
  • This strategy is called Strategy Number ONE and it and the mission were both brought about in 2007

Price

4 P's

Promotion

Strategy Number ONE

Mission

"The BMW Group is the world’s leading provider of premium products and premium services for individual mobility."

-BMW's mission statement

until the Year 2020

Used to align the BMW Group with two targets: to be profitable and to enhance long-term value in times of change.

The strategy contains four pillars:

  • Growth
  • Shaping the Future
  • Profitability
  • Access to Technologies and Customers

Financial Information

Market Share

  • Value based pricing
  • Premium priced car
  • Not aimed at everybody
  • High price creates the "want" feeling
  • High cost of marketing to maintain brand image
  • Prices vary great deal from around $28,000-$150,000
  • Factors affecting pricing
  • engine size, motor sport version, etc.
  • 2012 BMW ranked worlds most reputable company by forbes.com
  • Ads- TV commercials, print advertisements, car launches,
  • Discount offers for its valuable customers
  • Movies- James Bond
  • Ads are sleek, higher quality
  • Sales promos only in an occasional manner- if used frequently may cause depreciation of premium brand value
  • To the public, BMW is associated with success
  • According to Forbes Magazine, in May of 2014, BMW had the largest market share in United States Market for Luxury Vehicles

Top 3:

  • BMW- 23.6%
  • Mercedes- 23.2%
  • Lexus- 21.4%

  • BMW has continued to rise over the past five year
  • Net Profit has multiplied 25 times since 2009, after the recession hit

Growth Strategies

Sustainable Cars

i3

i8

  • Began production in 2013
  • Product unveiled July 29th
  • Retail customer production began September 18th
  • 2% of BMW passenger car sales in the American and climbed to 5.4% in September 2014
  • Released in Germany in June 2014
  • Deliveries to retail customers in the U.S. began in August 2014
  • US$135,925
  • 397 units through November 2014
  • The i8 is sold out in the U.S. through 2015

BMW vs Tesla

  • BMW's i3 sales are 70% higher than Tesla's sales
  • Tesla sold 600 cars in the U.S. in August compared to BMW i3 sales of 1,025.

SWOT

STP

SWOT

Four Theories of Excellence

STP

Strengths

Four Theories

of Excellence

Threats

  • Brand Reputation
  • Quality Products
  • Environmentally friendly
  • Strong social responsibility
  • Increasing competition
  • Raw material price
  • Foreign exchange rates
  • Segmentation
  • Targeting
  • Positioning
  • Customer Excellence
  • Operational Excellence
  • Product Excellence
  • Locational Excellence

Weaknesses

Opportunities

Segmentation

Positioning

  • High price
  • Limited brand portfolio
  • High cost structure

"Freude am Fahren - sheer driving pleasure"

  • High fuel prices
  • Going "green"
  • Expansion of portfolio

Locational Excellence

Brand Essence

  • WHY: 'unpretentious exclusivity'
  • WHAT: equality, continuity, and singularity

Brand Identity

  • The experience of driving BMW

Demographic

  • Age: 30-50 years old
  • Gender: Male & Female
  • Stage of Life Cycle: Families with 2-3 children

Behavioral

  • High loyalty rates
  • New Potential Buyers

Psychographic

  • Social Class: Upper Middle Class
  • Lifestyle: Succeeder

Benefits

  • Status, Comfort & Safety

  • BMW has many dealerships in the US to obtain their products:
  • 339 BMW passenger car and Sports Activity Vehicle centers
  • 139 motorcycle retailers
  • 120 MINI passenger car dealers
  • 35 Rolls-Royce Motor Car dealers
  • Easy to access/operate website
  • Social media presence (19 different verified Twitter accounts alone)

Targeting

Product Excellence

  • Differentiated targeting strategy

"the market is shifting"

  • Luxury brand that people trust, and pay more for because of this
  • BMW models have been ranked in the top 10 vehicles in the world by the World Car of Year Awards in 9 of the last 10 years
  • In many years, multiple models were recognized
  • In 2014, they were awarded the Word Green Car for their i3 model

Customer Excellence

  • BMW is second amongst luxury car manufacturers in customer loyalty at 31%
  • Excellent Customer Service is something that BMW seems to be lacking
  • Only 22 out of 350 comments made online were positive (6.29%)

Operational Excellence

  • BMW works with 12,000 suppliers in over 70 countries
  • Work to train their suppliers using standards they want to live by now and in the future
  • Must meet social/ environmental standards
  • Focused on sustainability despite cost
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