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Introduction to Human Resource Management
Transcript
Recruitment and Selection
- This includes measuring the current number of employees, their potential and performance.
Inventory of present Human Resources
- Relies on an updated Human Resource system.
- Availability of internal and external sources required to fill all requirements must be measured.
Forecast future demand of Human Resources
- This should be estimated in line with the business demand and strategic goals.
Recruitment & Selection at Blackpool Pleasure Beach
- All business functions have an overall aim to achieve business objective
Are these processes evident at BPB?
Which of these stages are most effective at BPB?
Analyse Organisational Objectives
Monitoring Employee Performance
- Consider how Human Resource Planning can contribute to business strategy
Steps in Human Resource Planning
Points to monitor:
- This stage helps to determine whether there is a deficit or a surplus of human resources.
Forecast internal & external supply
- This represents the number required to employ or whether training is an option to feed into the HR plan.
- Punctuality
- Quality of Work
- Observing personal habits
- Personal presentation
- Customer feedback (Mystery Shopper)
- Any deficiencies or issues that are identified are removed and re-assessed.
Monitor, control and feedback
- Comparison is made between the plan and actual implementation to measure effectiveness and determine feedback from employees.
- Creating a strategy dependent on whether the human resources are in deficit or surplus.
Formulate HR plan
Reasons for measuring employee performance
Employee and Managers
- For deficits, this will largely include training and recruitment. In situations of a surplus, redundancy, employment terminations and redeployment are options.
Company
- Recognition for a job well done.
- Helps managers to recognise over or under achievement.
- Able to reward or improve.
- Helps achieve company objectives.
- Allows the company to act upon failing targets.
- Enables the company to develop or adjust their strategy.
- Provides tangible targets to achieve.
Introduction to Human Resource Management
Human Resource Planning
Motivation Theory and Reward
- Linking HR and Business Strategy.
- Ensure staffing is sufficient in quantity, qualifications and ability.
- Evaluate workforce needs and plan to meet those needs.
Reasons for Human Resource Planning
- To retain valuable members of the team.
- To assess future requirements.
- To provide a high quality service and product to customers.
- To ensure the workforce is appropriately skilled and qualified.
Positive & Negative
Reward Systems at BPB
Seasonal Staff
- Returners Bonus
- Mystery Shopper
- Prizes
Human Resource Management
Permanent Staff
- ...
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